•Planning customer acquisition, client prospecting through email & CRM calls, and frequent marketing campaigns to introduce our SaaS offerings, professional training & coaching.•Leveraged Salesforce for effective prospecting, including social media, emails, and cold calls while monitoring lead life-cycle.•Sphereheaded client engagement through clear and concise presentations, highlighting product features and benefits, and subsequently conducted hands-on demonstration to illustrate product functionality address specific client needs.•Build and manage relationships with stakeholders, decision-makers, and clients, empathizing with their needs, expectations, challenges, and pain points, and mapping the product to provide tailored solutions.•Prepared techno commercials proposals in collaboration with cross-functional team for successful closures.•Conduct daily, weekly, and monthly reviews to align inquiry flow with sales objectives.•Maintained & reported KPI metrics to ensure target achievement.

•Planning customer acquisition, client prospecting through email & CRM calls, and frequent marketing campaigns to introduce our SaaS offerings, professional training & coaching.•Leveraged Salesforce for effective prospecting, including social media, emails, and cold calls while monitoring lead life-cycle.•Sphereheaded client engagement through clear and concise presentations, highlighting product features and benefits, and subsequently conducted hands-on demonstration to illustrate product functionality address specific client needs.•Build and manage relationships with stakeholders, decision-makers, and clients, empathizing with their needs, expectations, challenges, and pain points, and mapping the product to provide tailored solutions.•Prepared techno commercials proposals in collaboration with cross-functional team for successful closures.•Conduct daily, weekly, and monthly reviews to align inquiry flow with sales objectives.•Maintained & reported KPI metrics to ensure target achievement.

•Managed daily briefing and generating sales reports (daily, weekly, monthly) against target.•Expertly using Salesforce & Lead Square for effective customer prospecting across various channels including social media, E-mails, and cold calls & monitoring lead life-cycle.•Fostering client relationship and client management by empathize with client needs & expectations, challenges & pain points and offering effective solution through solution selling.•Executed cross-selling & upselling strategies to increase product penetration & enhance customer lifetime value, resulting in a significant increase in revenue.•Ensure solutions met customer requirements through system performance & scalability testing now and in the future.•Worked closely with stakeholders & decision-makers post-onboarding to generate referrals and maintain client database.• Maintained & reported KPI metrics to ensure target achievement.

Sales Trainee

• Prospected potential customers through social media, LinkedIn,email, cold calls to introduce SaaS offerings.• Generate quality leads for the clients as per their requirements andconduct product presentations.• Built and managed relationships with stakeholders, decision-makers,and clients, delivering solutions that addresses their challenges andpain points.• Delivered oracle solutions to major clients and ensured scalabilityand performance testing of production systems now and, in thefuture.• Prepare sales proposals and contractual terms to secure mutualbeneficial agreements.• Frequently reported progress and performance to team managersand top management.

• Managed ERP software, including handling maintenance,troubleshooting, backup, server maintenance.• Provided IT Support for system upgrade, software & hardwaretroubleshooting, maintenance.

• Managed Annual Maintenance Contract (AMC), troubleshooting, software & hardware maintenance• Engaged in hardware & software sales

• Provided tech support - troubleshooting & installing AT&T U-verse(Internet, Phone, TV) services.