Business Analyst IT professional with 9 plus years of successful experience in eliciting, analyzing, and documenting the requirements for business processes, policies, and information systems. Worked as a liaison among business stakeholders to understand business problems and opportunities in the context of requirements and recommend solutions that enable the organization to achieve its goals.• Strong business analysis skills with in-depth knowledge of complete software development life cycle SDLC (Full lifecycle: Agile and Waterfall)• Excellent domain knowledge of Business Analysis, Quality Analysis and Project Management with extensive experience in business products, operations and Information Technology on retail banking space, specializing in Finance such as Loans, Mortgages, Insurance, Personal Banking, Investments with sound knowledge of board range of financial instruments.• Worked in Agile methodology and have experience with sprint planning, backlog grooming, daily scrum meeting, retrospective meeting and burndown charts.• Expert in Stakeholders engagement, communications, elicitation and analysis of requirements, creation of test plans and execution of test scenarios.• Proficient in requirement management tools, e.g. requirement databases, traceability matrices, RACI and strong skills in managing requirement conflicts.• Seamlessly working with and interpret UML diagrams such as use cases, data flow diagrams, activity diagrams and sequence diagrams.• Experienced facilitator, with capability and experience in facilitating Requirements Workshops, Joint Application Development (JAD) sessions, elicitation workshops and user training with end-users, development and QA team for project meetings and walk-throughs and customer interviews.• Ability to develop training materials/manuals to deliver effective training to user groups to support their operational procedures• Proven experience in Business Process Re-Engineering, Software Re-Engineering and Business Process Improvement using AS-IS and TO-BE analysis.• Created wireframes to dissolve ambiguity in the requirements for both business and technology stakeholders• Defined business cases, business rules and requirements.• Administered requirements management with vendors, stakeholders to elicit requirements to support system changes and technical analysis of new business requirements impact.• Strong project management skills including planning, scheduling, monitoring and budgeting with experience in requirement elicitation, GAP Analysis, Risk Analysis, Estimation etc.