• Customer Service and Sales Management: Provided end-to-end focus on customer experience to improve sales effectiveness from online transaction to receiving of product and occasional face to face customer service. Addressing to clients’ feedbacks and ensuring customer satisfaction throughout the shopping cart or onsite sales experience. • Administration roles: Data entry duties, inventory control and checks, pricing and negotiation, financial analysis and reports. Collection of mails and arrangement of delivery matters• Purchasing, Manufacturing and Product Management: Textile sourcing, designing and liaising with manufacturing and production line on clothes samples and collections. Production of good and packing of sales orders and delivery arrangement. Liaising with suppliers on goods and products, arranging stock delivery and shipment dates.• Marketing and Sales: Strategic marketing plans and sales projects to market and sell products. Arranging on site cart selling and designing necessary marketing banners or products to retain existing customers and increase sales figures.

• Customer Service and Clinical Management: Provided customer service with specific dental treatments. Responded to all customer dental enquiries and complaints, providing support and guidance as required. Advocate good oral hygiene practise or matters related to oral hygiene.• Clinical Management: To notify for necessary dental treatment and management; making the necessary dental referral to the specific dental officers.• Team Management: Working in hand with the clinic manager, crews and dentists with duties and clinical work flow.

• Customer Service and Management: Provided both parents and student service with specific administrative procedures. Attended to all public enquiries and complaints, providing support and guidance as required. • Office Management: To notify for necessary administrative and management; making the necessary referral to the specific department.• Team Play: Working in conjunction with other team members to ensure a systematic and organised work flow. • Visitors Management: Greeted and guided all visitors or students to ensure that their expectation are met in the office. • Administration: Correspond to enquiries using the system’s intranet. Typed communication and letters to parents, students and supervisors as directed. Ensured accurate development of communication by providing correspondence to supervisor with regards to daily operations.• Records Processing: Entered required information into intranet management system for supervisor’s perusal. Updated existing records while creating new data files as required.

• Customer Service and Management: Provided customer service with specific dental treatments. Attended to all customer dental enquiries and complaints, providing support and guidance as required. Advocate good oral hygiene practise or matters related to oral hygiene.• Clinical Management: To notify for necessary dental treatment and management; making the necessary dental referral to the specific dental officers. Occasionally assist in front desk ad daily operations such as handling sales and transactions.• Team Management: Working in hand with the clinic assistants and dentists with duties and clinical work flow.

• Customer Service and Management: Provided customer service with specific dental treatments. Attended to all customer dental enquiries and complaints, providing support and guidance as required. Advocate good oral hygiene practise or matters related to oral hygiene.• Clinical Management: To notify for necessary dental treatment and management; making the necessary dental referral to the specific dental officers. Occasionally assist in front desk ad daily operations such as handling sales and transactions.• Team Management: Working in hand with the clinic assistants and dentists with duties and clinical work flow.

• Customer Service and Management: Serves customer with required food and beverages orders.• Food & Beverages management: Prepares finger food, sandwiches and handle coffee machines• Daily sales transaction: Operational roles in handling cash; opening and closing of transaction.• Team player and management: Working along with other crew member and supervisor to ensure smooth work flow.