Y Y

Y Y Email and Phone Number

Training at Shopee Taiwan @ Shopee
singapore, singapore
Y Y's Location
Taipei City, Taipei City, Taiwan, Taiwan, Province of China
About Y Y

在客戶服務領域有深入的工作經驗，客戶服務領域經驗包含線上服務、品質管理、各式講課設計、問題解決，致力於客戶服務全端至終端服務體驗提升

Y Y's Current Company Details
Shopee

Shopee

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Training at Shopee Taiwan
singapore, singapore
Website:
shopee.sg
Employees:
16921
Y Y Work Experience Details
  • Shopee
    Senior Training And Development Specialist
    Shopee Dec 2015 - Present
    台灣
    - 擔任新進職員客戶服務品質講師，訓練超過500名專員成功上線，內容包含電子商務知識、客服技術訓練、品質管理系統設計- 設計電商平台客服新人訓練課程，穩定培訓專業電話客服、信件客服、聊天客服，每季至少三梯次人才培訓- 具備中華人事主管協會企業內部講師合格證書，專業具備角色建立、教學原理、教案編寫、技巧及期末評量等- 曾獲客戶服務線上評量績效優等(Top 10%)，而後專職於客戶服務訓練，客服品質控管及提升
    View
  • Soft-World Intl. Corp.
    Special Project Manager
    Soft-World Intl. Corp. Dec 2013 - Sep 2015
    台灣 台北市
    View

Y Y Education Details

Frequently Asked Questions about Y Y

What company does Y Y work for?

Y Y works for Shopee

What is Y Y's role at the current company?

Y Y's current role is Training at Shopee Taiwan.

What schools did Y Y attend?

Y Y attended 致理科技大學.

Who are Y Y's colleagues?

Y Y's colleagues are Tamzis Tamzis, Alan Victor, Jamie Huong, Tancy Arokiasamy, Alessio Santos, Joselene Dos Santos Barreto, Dimas Hadi Prayugo.

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