Ya Gao Email and Phone Number

• Execute various administrative tasks, including travel arrangements (Domestic & International), scheduling, submission of expense reports, and other correspondence for Operation Team and C-level leadership. Coordinate with third-party vendors and local partners around the world to ensure smooth operations by planning and organizing events, preparing backup plans, and setting up contingency procedures.• Introduce a new tiered membership structure that helps increase sales and customer service, standard pricing for young professionals, and premium pricing for established business people. The new program is proven a great success regarding both consumer acquisition and customer retention, after a 50% increase in membership registration within 12 months. Diversify marketing strategies, including social media campaigns, live streaming with influencers, and meet-and-greet sessions with customers.

• Serve as the executive key point person by coordinating sector-related Business Units. Maximize productivity rates by proactively providing feedback on operational concerns and product issues. Ensured follow-through of all discussed items in meetings, with updates being incorporated into reports.• Develop a new branding strategy by precisely identifying four unique advantages over competitors. Coordinate marketing efforts on its implementation, including advertising campaigns, social media platforms, and storefront promotion initiatives across 120+ stores. Acted as the frontline in dealing with public relations, boosting the organization's credibility.

• Initiate marketing campaigns to enhance brand awareness by planning and organizing events with thoughtful topics such as “Elegance in You” “VIP Annual Retreat”, “The Journey to Seek Elizabeth Taylor”, “Jewelry Galaxy”. Break the corporate record with sales of ¥350k ($50k) generated in one single event.• Won competition to become the souvenir sponsor of 2016 ESP Cross-Border Summit Payment Summit by individually designing a pair of silver cuff-links with historical and artistic value plus cultural recognitions. • Organize the participation of 2014 Shanghai Jewelry Selection held by prestigious Shanghai Morning Post newspaper and won the award of Popular Jewelry Brand. Interpret the Chinese version of a jewelry classic – Emeralds: A Passionate Guide by Ronald Ringsrud. Also, serve as the book editor for its publication in China.

• Organize and facilitate COO’s daily schedule, including business negotiation, strategies implementation, event preparation, and regular visit of suppliers and regulatory officials. Help accommodate the entire negotiation of which Sunning became the first Chinese sponsor of FC Barcelona.• Assist regular communication and public relations efforts with business partners, regulatory agencies, local and national media, and newspapers. Plan and serve as the event host of the 2012 and 2013 annual year-end retreat held in the corporate headquarter with more than 1,500 employees attended.• Developed, planned, and implemented legally adherent and cost-effective procedures for office operations.