Ya Shen Email and Phone Number

Responsible for - Coaching students of software testing concepts and skills- Preparing for course ware- Giving students dummy interviews

As the digital communication manager onboard the cruise, my responsibility is mainly about managing the delivery of retail communication services to guests and crews, including marketing promotions, product sales, post-sale service. Duration employment, I was always able to achieve revenue target, solve network issues, meet guests/crews' needs and get high appraisal from management team and guests for my excellent services.

Job title: test manager- managing test team staff- formulating test plans and test strategy, defining test metrics- monitoring test progress and product quality - cooperating with project manager and developers to solve barriers and dependenciesAchievements:- Completed taken over test manager work of the project with high complexity, which had about 30 members and multiple interfaces within 3 weeks, and recognized by project manager- Chased and solved dependencies by co-working with partners closely and minimized test team downtime- Managed to resolve obstacles by collaborating with different teams and made sure testing work proceed- Agilely adjusted test plan and resources according to changing requirements and successfully finished testing work on time

Job title: project manager- Initialing project plan, monitoring team’s performance and product quality- Solving project dependencies and barriers- Communicating with partners and internal customers- Continuous process improvement- Hiring staff and coaching new staffAchievements:- Managed to resolve problems and dependencies on partner team timely so that the team could move forward, which resulted in successful delivery of products in time- Led global team composed by more than 10 people, worked agilely to deliver qualified products successfully. Got very positive feedback from customers for the high standard quality- Clearly and sufficiently communicated with stakeholders from different departments and made sure all have the agreement on products scope and quality. - Initialed new process, coached the team to adapt into new process and improved team’s productivity.- Developed a solid team and helped team member growJob title: test lead- Making test plans, defining test metrics, monitoring test progress and product quality- Leading whole teams to finish work on time with expected quality- Improving process continuously, and adjusting process according to project characteristics.- Knowledge sharing of new test methods or processAchievements- Improved test efficiency by leading the team to change test method from manual to automation test successfully in a very short period of time, about 3 months, when most of testers had never used VBS before- Optimized test strategy and ensured finish testing on time in the condition of overloaded testing tasks, meanwhile assured the product qualityJob title: test engineer- Quality control of software product by manual or automation methods- Reviewing software specifications, creating test cases and executing, reporting issues and tracking issues - Cooperating with developers and partners to solve obstaclesAchievements- Recognized by managers and got promoted to test lead after 1.5 years working

Job title: Test engineer. Responsible for testing the patch set, which was built for customer issues or new requirements. Achievements:- Finished work on time with expected quality. There was no customer escalation- Cooperated well with customer support team- Got recognized by manager for my excellent performanceAutomation tools: Silktest by C++