Yaakov Shapiro Email & Phone Number

United States

I provide strategic technology leadership and innovation solutions as fractional/interim/full-time CTO and advisor.

Passaic, New Jersey, US

Indianapolis, Indiana, US

• I oversaw Tangoe’s product development organization with responsibility for the entire portfolio of product offerings as well as product strategy, product management, R&D, and innovation. My team consisted of 300+.
• Consolidation for Enhanced Efficiency: Orchestrated the consolidation of 18 legacy products/platforms into three streamlined service offerings. This strategic move not only optimized internal operations but also.
• Thought Leadership: Contributed to Tangoe being recognized as a Visionary in the Gartner Magic Quadrant for seven consecutive years.
• Strategic Budget Optimization: Reduced the R&D budget by 25% without compromising on our year-over-year team velocity.
• Patent Portfolio Expansion: Revitalized the patent program, adding 10+ patents to the portfolio.

Stamford, CT, US

• Domain Leader of Pitney Bowes Customer Engagement Solutions (CES) Line of Business. This solution is a recognized a leader in the Customer Communications Management as well as the Cross-Channel Campaign Management.
• Reporting to the Chief Innovation Officer, responsible for a global software engineering organization of 200+ Software architects, developers and QA professionals with office locations in the U.S., UK, India, Israel.
• Responsible for the Pitney Bowes Mobility center of excellence leading a team of Architects and App Developers who support the Pitney Bowes developer community through establishment of best practices, SDK’s and mobile.

San Jose, California, US

• Leader of global software engineering organization of 500+ charged with delivering innovative products for CA Intellicenter portfolio - a strategic engine for businesses in the application economy that enable CIOs and.
• Reinvigorated CA Service Management and Clarity engineering teams helping maintain $300+ million revenue. Focused teams on strategic thinking and customer experience innovation resulting in net new customer offerings.
• Creates long-term vision and strategy with a focus on innovation, execution and results for a portfolio of IT Management solutions. Successfully capitalizes on and grows the company’s position in the industry.
• Drove execution of corporate “SaaS First” strategy through delivery of company's first organically built SaaS products which now serve as foundation for future products.
• Championed new ways of thinking across the organization rewarding and encouraging individuals that took necessary risks. Coached leaders on strategic thinking, innovation, agile development practices and quality.
• Delivered data analytics offerings based on architecture that combined open-source technologies plus adoption of company common services.

San Jose, California, US

• Development executive responsible for global SW Engineering team of over 200 people for a business unit formed through combining assets from two acquisitions. Ended tenure as Acting General Manager for Business Unit.
• Assessed situation, made recommendations for remediation, and oversaw go-forward plan to stabilized Development group. Put into place new leadership, reorganized teams into one with agile/scrum approach, and led team.
• Championed betterment of technical skills and agile processes across the organization through investments in coaching, mentoring and teaching. Advocated for positive change at the company with Strategic Leadership Team.
• Eventually recovered significant portion of initial investment through a successful divestiture of assets, a unique business event for CA. Advocated sale to leadership, and planned and led three-month process that.

Lincoln, Rhode Island, US

• Led a team of six senior architects driving technical architecture for the Business Service Optimization business unit comprised of dozens of products and over 1,500 SW Developers and Product Managers. Designed a.
• Concurrently acted as Product Line Manager for company’s ALM products CA Harvest and Endevor. Annual product revenue exceeded $200m.

Lincoln, Rhode Island, US

• Led an organization of 80 across eight countries in the development of products that generated $25 million revenue. Responsible for all aspects of software development including programming, testing and product.
• Managed $9 million budget and diverse set of technologies and architectures.
• Led turnaround of CA acquisition where Development group had not acclimated to the new environment and performance had declined. Within six months, reorganized and optimized the group so it was recognized by leadership.

Lincoln, Rhode Island, US

• Led Development team of 15 in U.S. and Israel to deliver a single world-class solution that capitalized on the emerging trend of knowledge management.
• Key team member to rationalize strategy across all CA Help Desk solutions, technologies and customers. Defined roadmap, architected and built innovative Knowledge Management solution that generated $30+ million revenue.
• Visionary behind company’s entry to and leadership of Knowledge Management emerging market. Following product launch, HDI poll revealed more Help Desk Managers identified the CA product as their tool of choice..

Designed and developed an award-winning service management solution that gained recognition as the industry’s most visionary. Key member of transition team when company was acquired by Computer Associates International.

Danbury, CT, US

Dallas, TX, US

Provided programming support for senior members of the Corporate Planning Division before, during and after the divestiture of the Baby Bells.