AeroLeads people directory · profile

Yaasin Yuusuf Email & Phone Number

8+ years excelling in customer support in Superannuation and IT.Build trust, solve problems creatively, and deliver quality with tech skills. Team player, ready to shine. at Mercer Australia
Location: Truganina, Victoria, Australia 6 work roles 2 schools
LinkedIn matched
✓ Verified May 2026 3 data sources Profile completeness 86%

Contact Signals

LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
8+ years excelling in customer support in Superannuation and IT.Build trust, solve problems creatively, and deliver quality with tech skills. Team player, ready to shine.
Location
Truganina, Victoria, Australia
Company size

Who is Yaasin Yuusuf? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Yaasin Yuusuf is listed as 8+ years excelling in customer support in Superannuation and IT.Build trust, solve problems creatively, and deliver quality with tech skills. Team player, ready to shine. at Mercer Australia, a company with 388 employees, based in Truganina, Victoria, Australia. AeroLeads shows a matched LinkedIn profile for Yaasin Yuusuf.

Yaasin Yuusuf previously worked as Customer Service Support Specialist at Mercer Australia and Project Support Consultant at Fao. Yaasin Yuusuf holds Master'S Degree, Urban Planning And Environment from Rmit University.

Company email context

Email format at Mercer Australia

This section adds company-level context without repeating Yaasin Yuusuf's masked contact details.

Mercer Australia

Review company-level records connected to Yaasin Yuusuf before choosing the right outreach path.

Profile bio

About Yaasin Yuusuf

I am a passionate and results-oriented customer service professional with a strong understanding of the Australian superannuation landscape. My Strengths:* Superannuation Expertise: I possess a thorough understanding of superannuation regulations, contribution types, and investment options.* Problem-Solving Savvy: I excel at identifying and resolving complex superannuation inquiries, ensuring clear communication and personalized solutions.* Member Advocate: I am dedicated to empowering members with the knowledge and confidence to manage their super effectively.* Empathy and Patience: I understand the importance of superannuation for Australians' financial security. I listen actively and communicate with empathy to address member concerns.* Team Player: I thrive in a collaborative environment and am committed to supporting colleagues for a seamless member experience.I am confident I can be a valuable asset to your superannuation team, ensuring members receive exceptional service and achieve their financial goals.

Current workplace

Yaasin Yuusuf's current company

Company context helps verify the profile and gives searchers a useful next step.

Mercer Australia
Mercer Australia
8+ years excelling in customer support in Superannuation and IT.Build trust, solve problems creatively, and deliver quality with tech skills. Team player, ready to shine.
australia
Website
Employees
388
AeroLeads page
6 roles

Yaasin Yuusuf work experience

A career timeline built from the work history available for this profile.

Customer Service Support Specialist

Current

* Provide quality technical support in relation to all client requests and promote a positive image of the IT services team.* Ensure service desk enquiries and requests in relation to IT issues are appropriately* Monitor the progress of all service requests, taking ownership and responsibility to ensure closure within agreed timeframes* Participate in a.

May 2023 - Present

Project Support Consultant

Fao

Somalia

Nov 2022 - Feb 2023

Fisheries Management Consultant

Mogadishu, Somalia.

Designing and Preparing a Spiny Lobster Survery to determine the population health of Lobisters in Somalia. The participants of this study will be 20 leading lobster traders anwering 24 questions about the lobster habitat, population, gear used to catch and mangement issues. The data will be collected, analysed and a comprehensive report prepared from the.

Sep 2020 - May 2021

Deputy Team Leader

East Africa

I developed a close working relationships with key sector stakeholders to create new market linkages and export networks, ensuring interventions in the fisheries sector increase gender equity; I Managed local staff and short term consultants that may be recruited to GEEL to work on fisheries sector activities; I Represented GEEL in dealing with various.

Jan 2017 - Jun 2018

Desktop Support

Melbourne, Victoria, Australia

  • Responsible for sourcing and procuring IT assets, ensuring compliance with procurement processes, and managing the entire lifecycle of asset acquisition, from requisition to delivery and documentation.
  • Diagnose and resolve technical issues with computer systems, hardware, and software, utilising problem- solving skills and technical expertise to ensure optimal system performance.
  • Implement strategies for data recovery and perform regular backups to safeguard critical information, ensuring data integrity and minimising the risk of data loss.
  • Collaborate with external vendors and suppliers to manage stock replenishment, negotiate favourable terms, and maintain productive relationships to ensure the availability of necessary resources.
  • Serve as the initial point of contact for customers, providing responsive and professional customer service, addressing inquiries, resolving complaints, and ensuring customer satisfaction.
  • Maintain detailed and accurate records of customer information, including warranty bookings, ensuring proper documentation and efficient tracking of customer interactions.
Jan 2010 - Dec 2017

Independent Consultant

Mogadishu

Facilitate the international Experts Consultation Meeting on the Illegal, Unreported and Unregulated (IUU) Fishing and Sustainable Fisheries hosted by Ministry of Marine Affairs and Fisheries. Policy and Regulatory Review on fisheries sustainability in Somalia Coordination and Technical Facilitation for process and implementation of fisheries projects with.

Jul 2015 - Oct 2016
Team & coworkers

Colleagues at Mercer Australia

Other employees you can reach at mercer.com.au. View company contacts for 388 employees →

2 education records

Yaasin Yuusuf education

Master'S Degree, Urban Planning And Environment

Activities and Societies: Master of Urban Planning and Environment - MC221 combines studies in urban planning and built environment with.

FAQ

Frequently asked questions about Yaasin Yuusuf

Quick answers generated from the profile data available on this page.

What company does Yaasin Yuusuf work for?

Yaasin Yuusuf works for Mercer Australia.

What is Yaasin Yuusuf's role at Mercer Australia?

Yaasin Yuusuf is listed as 8+ years excelling in customer support in Superannuation and IT.Build trust, solve problems creatively, and deliver quality with tech skills. Team player, ready to shine. at Mercer Australia.

Where is Yaasin Yuusuf based?

Yaasin Yuusuf is based in Truganina, Victoria, Australia while working with Mercer Australia.

What companies has Yaasin Yuusuf worked for?

Yaasin Yuusuf has worked for Mercer Australia, Fao, Rti International, Reset, and Mazda Australia Pty Ltd.

Who are Yaasin Yuusuf's colleagues at Mercer Australia?

Yaasin Yuusuf's colleagues at Mercer Australia include Peter Hodgson, Nathan Hallam, Laize Mokau, Nick Helmer, and Gina Somers.

How can I contact Yaasin Yuusuf?

You can use AeroLeads to view verified contact signals for Yaasin Yuusuf at Mercer Australia, including work email, phone, and LinkedIn data when available.

What schools did Yaasin Yuusuf attend?

Yaasin Yuusuf holds Master'S Degree, Urban Planning And Environment from Rmit University.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.

People with similar names

Check these profiles if this is not the Yaasin Yuusuf you were looking for.

View similar profiles