Yasser Abbasi Email & Phone Number

Leicester, England, United Kingdom

Uppingham

Responsibilities included:- Technical governance across multiple accounts to ensure successful delivery- Coordinate with UX, Systems and development teams to ensure alignment on clients' business goals and strategy- Developing and maintaining strong relationships with key clients, acting as the main point of contact for technical inquiries, escalations, and support- Understand clients' business needs and technical requirements to provide tailored solutions and ensure overall client satisfaction.- Identifying opportunities within existing accounts and collaborate with business development teams to drive account growth and retention strategies, meeting revenue targets, and ensuring long-term partnerships- Provide technical expertise and guidance to clients, helping them understand and utilize products or services effectively.- Address and resolve technical issues, acting as the escalation point for critical incidents. Collaborate with internal teams to identify root causes and implement corrective actions to prevent future occurrences- Develop and present technical roadmaps aligned with clients' business goals proposing innovative solutions and strategies- Lead a team of technical account leads, fostering a collaborative and customer-centric environment- Ensure contractual obligations and Service Level Agreements (SLAs) are met, monitoring performance metrics and implementing improvement plans when necessary- Track account performance, analyze data, and generate reports to communicate account status, revenue projections, and opportunities for improvement to internal stakeholders- Identify potential risks and issues related to technical solutions, implementing mitigation strategies to safeguard client interests and maintain a high level of service quality- Hiring management for Senior Technical Product Owner and Technical Account Lead roles

Uppingham, Uk

Responsibilities included:- Leading and mentoring a team of skilled software engineers, guiding them in developing world-class software products.- Delivering high-quality software solutions- Collaborating with product managers, architects, and stakeholders to define project scope, timelines, and deliverables.- Driving agile development methodologies, ensuring efficient and iterative development cycles.- Championing a culture of continuous improvement, fostering innovation and creativity within the team.- Managing the software development lifecycle, from concept to deployment, while maintaining a strong focus on quality and scalability.- Conducting code reviews, ensuring code quality, reliability, and security standards are met.- Monitoring and evaluating team performance, providing constructive feedback and supporting professional growth.

Uppingham, England, United Kingdom

Responsibilities included:- Collaboration with cross-functional teams to translate business requirements into robust technical solutions. - Leading the design and development of scalable and performant software systems, leveraging the latest technologies and best practices.- Mentoring and guiding junior team members, fostering a culture of continuous learning and growth.- Conducting code reviews, ensuring code quality, reliability, and security standards are met.- Championing agile development methodologies, driving efficient and iterative development cycles.

Karāchi, Sindh, Pakistan

Responsibilities included:- Developing scalable, performant and robust software solutions- Researching and implementing the best tools and technologies for solving the problem at hand- Fostering a culture of software testing and continuous improvement- Documentation

Karāchi, Sindh, Pakistan

Responsibilities included:- Identifying and documenting client requirements for software delivery- Designing and building reliable, performant and robust software systems- Communicating with stakeholders around software delivery milestones and progress- Managing a team of software engineers- Preparing and delivering lectures at undergraduate and postgraduate levels- Running labs and supervised work sessions- Preparing and marking quizzes and exams

Msc, Internet Systems Development

Bsc (Hons), Computing