Yousra Abdelhameed Email & Phone Number

Washington, District Of Columbia, United States

Washington, Dc

Washington, Dc

•Research and assist in drafting client proposals, maintaining the utmost discretion while handling sensitive client information.•Assess current business strategies of clients, and provide feedback and improvements on further expansion.

Reporting to AmbassadorCreated a comprehensive database of all Embassy contacts including the US Administration, International Organizations, Private Sector, Media, Think Tanks and the Egyptian community in the United States. Maintain the social calendar of the Ambassador, Ambassador’s Spouse and the Embassy.Utilize social media platforms to establish and maintain dialogue with the community and the Embassy members through the Embassy’s website, Facebook, Twitter and Instagram.Plan, coordinate and execute all Embassy events within the Embassy and outside venues. Africa Day 2015 - oversaw the planning and execution of logistics and operations for entire event.Choose venue and negotiated contract ,created and designed invites, choose the menu and event program including performances, audio/visual services arrangements and communicated with all African Embassies in the DC Ministerial visits- Assist with Embassy members, US Administration, International Organizations and Think Tank community to coordinate meetings and events.Coordinate student visits and lectures to the Embassy.

Reported to Deputy Chief of Mission.Manage and edit embassy website and Facebook page after consultation with political officers.Maintain proper organization of office operations and procedures, while contributing to team efforts by realizing related results to ensure impeccable delivery of office services.Achieve operational requirements by organizing schedules, conferences as well as following up on work results with local embassy staff, State Department, National Security Council officials, Congress Staffers, Think Tank community, Chamber of Commerce and other organizations.Participate in educational workshops and professional societies, as well as review professional publications and establish personal networks to maintain professional and technical knowledge.Contribute as part of the Communication Team, in charge of coordinating and implementing embassy events.Collaborate closely with Glover Park Group (GPG), American communications consulting firm, on organizing meeting agendas, policies and administrative tasks necessary in managing the factsheets on the Political and Economic situation in Egypt, as well as, manages briefing to ensure timeliness and complete reporting.Serve as Primary contact to arrange meetings of Prime Minister of Egypt and Minister of Foreign Affairs during their visits to Washington D.C. as well as other high-level officials.Spearheaded hiring process through creating job postings, screening applicants and conducting interviews.

Reported to Deputy Chief of Mission.Managed and coordinated all incoming embassy inquiries and complaints, and handled walk-in inquires.Handled the distribution of all received mails, as well as the preparation of outgoing mail, including bulk mail, and was responsible for correspondence database.Answered incoming calls, Imparted expertise by advising consular affairs, while following up on all assignments addressed to embassy staff.Ensured proper organization of schedule of three political officers.Handled meeting preparation, as well as the minutes and outcome documentation.

Reported to company CEO.Presented timely resolution to customer complaints, resulting in higher customer satisfaction.Organized auctions, estate sales, and other events, that lead to increase in revenue.Enhanced cooperation between associates and better work performance through proper coaching and mentoring. Analyzed return on investment, externalities of implementation, and cost-benefit analysis.Identified and analyzed proposed bills for potential impact to the company’s interests.Prepare numerous ad-hoc financial reports for management.Actual to budget/forecast variance analysis.Oversee and manage the annual operating and legal expenditures budget.Reconcile Net Payment Statement of Account.Manage daily cash payment processing.Oversee and process year-end corrections and manual updates to earnings.

Reported to company CEO.Scheduled appointments for clients and associates to enhance communication and develop efficient time management.Organized meetings and reports for the upper-level management to enable the modification of intercommunication within the company.Major Achievements Rendered direct supervision with the overall administrative activities for DCM, encompassing the organization and consolidation of the prepared material for meetings and public appearances for DCMDesigned and produced postcards and advertisements that were mailed to more than 2 million customersCapitalized on industry expertise in balancing monthly company accounts of more than $100K with a small margin of errorTrainingsMedia Training at Glover Park Group (GPG), American communications consulting firmBuilt website, both in design and written content, and maintained Twitter and Facebook accounts.