Yousra Abdelhameed Email & Phone Number

Washington, District Of Columbia, United States

Washington, DC

Washington, DC

• Research and assist in drafting client proposals, maintaining the utmost discretion while handling sensitive client information.
• Assess current business strategies of clients, and provide feedback and improvements on further expansion.

Reporting to AmbassadorCreated a comprehensive database of all Embassy contacts including the US Administration, International Organizations, Private Sector, Media, Think Tanks and the Egyptian community in the United States. Maintain the social calendar of the Ambassador, Ambassador’s Spouse and the Embassy.Utilize social media platforms to establish and.

Reported to Deputy Chief of Mission.Manage and edit embassy website and Facebook page after consultation with political officers.Maintain proper organization of office operations and procedures, while contributing to team efforts by realizing related results to ensure impeccable delivery of office services.Achieve operational requirements by organizing.

Reported to Deputy Chief of Mission.Managed and coordinated all incoming embassy inquiries and complaints, and handled walk-in inquires.Handled the distribution of all received mails, as well as the preparation of outgoing mail, including bulk mail, and was responsible for correspondence database.Answered incoming calls, Imparted expertise by advising.

Reported to company CEO.Presented timely resolution to customer complaints, resulting in higher customer satisfaction.Organized auctions, estate sales, and other events, that lead to increase in revenue.Enhanced cooperation between associates and better work performance through proper coaching and mentoring. Analyzed return on investment, externalities of.

Reported to company CEO.Scheduled appointments for clients and associates to enhance communication and develop efficient time management.Organized meetings and reports for the upper-level management to enable the modification of intercommunication within the company.Major Achievements Rendered direct supervision with the overall administrative activities.