Yana Abramova Email & Phone Number

Barcelona, Ct, Es

London, England, United Kingdom

• Designing and documenting technical solutions for API integrations with payment providers, ensuring clarity and accuracy in specifications• Analysing business and technical requirements to develop integration workflows and system designs.• Collaborating with development and QA teams to oversee the implementation and testing of integrations• Monitoring and troubleshooting integration processes to identify and resolve system issues, ensuring performance and reliability

Moscow, Moscow City, Russia

As Head of System Analysis, I:• Managed team of 15 analysts, divided into project teams• Implemented a competency-based unified assessment system for systems analysts• Managed the systems analysis department, including recruitment, training, goal setting, and assignment of project resources• Ensured the analytical department kept running smoothly by managing resources and analysts' workloads• Ensured timely delivery of analytical results with a transparent process for analysts within project teams• Organised a proactive recruitment process using project resource planning• Organised a unified onboarding process for analysts, reducing the time and effort by 30%

Moscow, Moscow City, Russia

Due to project growth, it became necessary to increase the number of analysts on the projects I was working on (high-load platforms that provide SMS flow processing and Voice calls processing), so I accepted the role of Lead System Analyst. As a Lead System Analyst, I:• Managed and trained up to 3 analysts on my project team• Developed a leadership framework for analysts, adopted as a company standard• Reduced the number of mistakes in analysis by implementing a review process• Designed and implemented a business process within the analytical teams (task assignment, decomposition and estimation, review, team interaction)• Contributed to the development of internal documentation templates and methodology• Managed the closure of 90% of the backlog of project documentation in my area• Monitored analytics tasks and provided reviews and feedback for analysts• Managed motivation, task allocation, mentorship, and recruitment of analysts

Moscow, Moscow City, Russia

As a Senior System Analyst, I worked on a high-load A2P Platform (SMS flow processing). In this role, I:• Turned documentation from chaotic to organised and clear (and received a five-star rating from our team members and manager)• Reduced the number of stakeholder complaints based on differences in product development expectations and results• Rationalised for the customer to abandon non-profitable or overly complex features• Analysed and developed technical solutions to improve and develop platform features• Gathered and documented business, functional and non-functional requirements• Prepared documentation in the form of HLD, including requirements, Use Cases, functional algorithms, network diagrams and integration scenarios (via Confluence)• Used BPMN, Flowchart and UML Sequence to design business and technical processes (via Lucidchart, Draw.io)• Developed logic for 10+ microservices and 20+ integration interactions (REST HTTP, Kafka, Redis, HDFS, SFTP, custom TLV-adapter via TCP)• Reduced the delay between analysis and development, ensuring no development occurred without proper analysis

Moscow, Moscow City, Russia

At this company, I led a system analysis team during the development of the Financial Market Forecasting System from 0 to 1. On this project, I:• Supervised a team of 4 system analysts - hired, trained and managed system analysts• Established communications with the customer to coordinate sprints and gather system requirements• Assigned tasks to analysts and the development team in Microsoft TFS (Azure DevOps)• Managed development sprints - picked and prioritised tasks for the sprint, sent tasks for estimation, agreed scoping and deadlines with the customerI also spent part of my time in the role of Senior System Analyst:• Gathered and documented customer's requirements for the system• Analysed and designed 5 integration interactions (SOAP via Common Service Bus)• Created prototypes of the system in Axure RP for the customer and development team

Moscow, Moscow City, Russia

As a Middle System Analyst, I worked on SharePoint-based IT systems such as Electronic Archive, EDMS, and Media Content Storage:• Participated in the development process during pre-sales, requirements gathering, analysis, documentation, configuration, testing and deployment phases• Gathered and documented external customers requirements in English and Russian• Designed solutions, wrote project documentation for the customers and assigned tasks to the development team in Microsoft TFS (Azure DevOps)• Organised smooth data migration between systems (including data validation using SQL)• Configured systems at the levels of data schema (XML schemas) and business processes (Nintex Workflow configurator)• Mentored and trained new analysts

Moscow, Moscow City, Russia

Right after finishing the institute, I got an internship at Navicon as a Junior System Analyst. In this position, I gained skills in writing various documents (ToRs, Test Cases, Use Cases), drawing diagrams (BPMN, Flowchart), and participating in project design and presales. As a result of the internship, under the guidance of my mentor, I got a permanent position in the systems analytics team.