Sumit Yadav Email & Phone Number

Mumbai, Mh, In

Navi Mumbai, Maharashtra, India

Currently working at Doyen Infosolutions Private Limited as a Software Engineer. Providing integration services to client using IBM ACE technology.Completed a 3-month onsite assignment in Belgium.Have worked on many types of projects:E-Invoicing: Collaborated with cross-functional teams to gather requirements, design, and deploy the E-invoicing solution. Managed the implementation of multiple government E-invoicing systems, ensuring compliance with various national and international regulations.Customer EDI Solution: Contributed to the implementation of an Electronic Data Interchange (EDI) system for customer transactions using X12 and EDIFACT standards. Worked closely with clients and internal teams to understand business processes.Internal EDI Solution: Facilitated seamless communication between multiple systems by transforming and mapping data messages into their respective formats. Worked with various data formats (e.g., XML, JSON, EDIFACT, X12) to bridge communication gaps and streamline system interactions.

Thane, Maharashtra, India

I contributed to the development of a Java-based Desktop Application utilizing the Swing framework for GUI design. The application integrated MySQL for database management, leveraging Hibernate for efficient database interactions.My responsibilities included developing the customer side application, allowing users to securely create accounts, manage login credentials, and perform financial transactions such as deposits, withdrawals, and fund transfers between registered accounts. Through this experience, I gained valuable hands-on expertise in Java, Swing framework, MySQL, Hibernate, and security protocols, further developing my skills in software development and contributing to the seamless functionality of financial applications.

Navi Mumbai, Maharashtra, India

As a Customer Care Representative at Sutherland, I was responsible for providing exceptional customer service and support to clients. My duties included:1. Handling inbound customer inquiries via phone and email timely and courteous manner.2. Resolving customer complaints and issues promptly and effectively to ensure customer satisfaction.3. Providing product information, troubleshooting assistance, and technical support to customers.4. Escalating complex issues to appropriate departments for resolution and follow-up.5. Collaborating with cross-functional teams to improve processes and enhance the overall customer experience.