Yadira Gutierrez Email and Phone Number

•Determining the current and future staffing needs of our company. •Taking charge of the hiring and recruitment process •Providing expertise to current and potential clients with recruitment solutions and data.•Managing and following leads filled with targets, prospects, suspects and dormant accounts•Staying up-to-date on staffing industry, market needs and other general labor practices and procedures.

•Determining the current and future staffing needs of our company. •Taking charge of the hiring and recruitment process from the beginning to the interviews stage and also to settling down of successful candidates. •Creating roadmaps and design for given goals.•Providing expertise to current and potential clients with recruitment solutions and data.•Managing and following leads filled with targets, prospects, suspects and dormant accounts•Staying up-to-date on staffing industry, market needs and other general labor practices and procedures.

• Interviewing and hiring employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.• Ability to communicate with all kinds of people with different work backgrounds.• Bill of hours increased by triple within 1st year of employment as part of a team of 2.• Managing an onsite account 3 days out of the week while working full time in the office.• Conducting orientations for onsite account, ensuring employees have proper work attire and paperwork filled out prior to attending orientations. • Keeping track of onsite employees such as; attendance points, missed punches, absences and approving timecards into company’s timekeeping system. Sending out weekly recap report over to clients HR department weekly.• Increased onsite employees by triple within first year of employment. • Recruiting calls daily and setting up interviews daily• Filling of I9 & W-4s/hire paperwork electronically through Avionte Bold• Basic payroll experience: collecting and entering time sheets and making necessary payroll adjustments• Conducting reference checks and background checks as well as drug screens• Administrative/HR skills. Solving issues or providing assistance with clients or employees.

Responsibilities include: •Interviewing and hiring employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.•Helped increase Total Staffings revenue growth within the first year of working with the company•Provided excellent customer service skills•Strong communication, reading, writing skills•Recruitment and placement specialist•Recruiting calls daily and setting up interviews•Filling of I9 & W-4s/hire paperwork•Corrected and checked I-9 packets and W'4s•Basic payroll experience such as making sure time sheets are correct, making payroll adjustments and sending timesheets•Conducting reference checks and background checks as well as drug screens •Verify employment for future candidates•Translate or construct forms from English to Spanish• Administrative/HR skills (data entry, emails, scanning files, mailing, filing, use of Microsoft programs such as Excel & word. Solving issues or providing assistance with clients or employees.

Responsibilities for this position include:•Communicating effectively with the customer to resolve any issues with any outgoing or incoming orders.•Placing orders and upselling bouquets for any special occasion.•Handling drop ship orders and operating UPS/FED EX system. •Verifying customers information•Specialized/Trained in handling USAA orders/calls and treating our troops and their family members with absolute best experience when they are calling in.•Learning the NATO phonetic alphabet when handling USAA calls.•Provided excellent customer service and have received certifications for recognition. •Working with WorkForce and providing assistance to other inbound customer service reps.•Trained in using POS system for incoming orders.•Handling a high volume of calls with maximum support. •Handling escalated calls with incoming customers or florist.

•Perform electronic hardware validation and software validation testing.•Assist in the development of tests •Effectively communicate with Engineering Staff on unit performance and functionality issues.•Electronic PCB soldering and board rework as necessary.•Troubleshooting and repair of electronic PCBs, electrical fixtures and electrometrical equipment.•Maintain a clean and safe work area and equipment, follow all safety guidelines.•Responsible for calibration service setup, scheduling and quality records of all calibrated instruments.Perform other duties as assigned

• Arranging, scheduling and routing pickups / deliveries• Utilizing the company's mapping system to monitor pickups and deliveries in process• Identifying, troubleshooting and resolving delivery issues before they escalated• Serving as a resource and primary point-of-contact for delivery drivers• Corresponding with customers, vendors and internal company departments throughout the day to facilitate efficient operations• Onboarding new trucking companies and delivery drivers by answering questions and providing information on company policies and procedures• Updating customers and internal company personnel on shipments, ETAs and order status changes• Updating and maintaining detailed spreadsheets and logs• Making recommendations for process and procedural improvements• Maintaining a safe, clean and organized work environment• Assisting with additional duties in the warehouse and in other departments as necessary