Yael Blum Email & Phone Number

London, England, United Kingdom

London, United Kingdom

I was the first point of contact for Booking.com partners, providing efficient, personable and dedicated customer service and, accurate, helpful responses, to diverse queries on multiple topics; including website and content management, sales and marketing.Built strong working relationships with a variety of stakeholders, working in a fast-paced environment through teamwork and collaboration.Ensuring a high level of partner service and a positive partner experience by taking ownership, understanding solving problems and using the right tools, methods, and processes understanding client and business partner needs and challenges and applying creative and logical approaches to identify solutions.

•Managed cross-platform client's publishing campaigns such as Google, Facebook, blogs, websites, and different marketing tools.•Coordinated online projects supporting & handling the business sector, managing the Israeli major government department's digital publishing accounts. •Integrated & supervised campaigns, coordinated creative and support teams, provided client service, researching digital markets, custom strategies to client's requirements, initiated tailored made projects.•Led marketing processes that include public and social campaigns for a wide range of topics for clients such as Israeli Prime Minister's office, Ministry of Education, Ministry of Finance and Ministry of Tourism.

•Managed the company's Social Media on Facebook and LinkedinContent writing; initiate organic and sponsored campaigns, including data analysis, optimization and third-party platforms; networking with relevant industry players.•Managed the Company's website-Updated content; coordinated sites management system, organized freelance content suppliers and website promoters. •Produced Events, Conferences and Job Fair- E-mail invite campaigns, organizing logistical aspects of events, managed all the content and promoted materials.•Recruited Hi-tech Candidates- Managed company candidate database, advertised for new positions using social media, interviewed candidate, lead hiring process.

Master'S Degree, Digital Communication And Media/Multimedia

Bachelor'S Degree, Behavioral Sciences