- Over 15 years of revenue expertise and experience in customer face roles- Proven experience in helping companies grow in the US market- Pre seed companies all the way to series D/ public companies- Experience managing global teams, scaling them from single digits in revenue to more than $100mm ARR- B2C and B2B experience across several SaaS tech companies- High touch and digital touch experience in various industries- Experience recruiting more than 100 sales/ CS professionals in the past 7 years

* Over 15 years of CS expertise and experience in customer face roles* Proven experience in helping companies grow in the US market* Passionate about Customer Success and customer satisfaction* Managed global teams, scaling them from single digits in revenue to more than $100mm ARR* Extensive B2C and B2B experience across multiple SaaS companies* Recruited more than 100 CS professionals in the past 10 years

• Managing Tier #1 revenue projects of company’s customers • Identifying strategic markets for a focused sales effort• Identifying and negotiating with potential distribution partners in various markets• Initiating, planning and executing business activities for the company's CEO • Building and implementing business strategy for the company’s products • Analyzing customer activities in global markets to maximize company's revenues

• Senior managerial responsibility for company's key accounts• Professional and direct management of project/account managers and support team • Responsible for achieving revenue targets and exceeding those targets by developing new markets and segments• Responsible for all relationship aspects with company's distributers – commercial, operational, and technological• Strategic involvement in management's decision-making and company's revenue planning • Part of the company's group leading the technological road-map and strategyEnd to end department manager, responsible for client's accounts, starting with the sale process, characterization and business requirement analysis, all the way to implementation including ongoing maintenance; leveraging client's business goals; analyzing, presenting and executing additional revenue streams; customer billing and collection; and developing future sales.

Managing and supporting company's accounts to assure successful integration within client's environment.During this period, I relocated to Singapore, as the company's Regional Account Manager for the Far-East, while: • Developing business with new clients in the region • Monitoring customer business performance and recommending on possible solutions• Proactively identifying opportunities for revenue growth• Working closely with customers to ensure effective technological usage

A technological start-up providing interactive educational solutions for children and teenagers.First year – Product management * Second year - Project management * Full responsibility of joint venture projects with educational organizations and other audience-related companies * Partial management of customer-care personnel * Great understanding of educational market trends over the web and accordingly constructing roadmap for product development and marketing strategy * Establishing prototypes in the global market