-Project Management - Helped open, establish, and implement logistics and operations, manuals, employment, and office procedures. Day-to-day Logistics for containers from the ports. Assuring all required documentation, phytosanitary certificates, licenses and permits are up to date to ensure all containers are cleared. -Team Building and Organization – Setting up Microsoft teams and ensuring all teams are always in communication and up to date. Being consistent on KPI’s to ensure all aspects of the business are running smoothly and efficiently. Making sure every week is planned and structured for efficiency. Created an appointment structure to help alleviate the day-to-day stressors. -Business Management - Inventory Management and receiving product daily. Control all aspects of the Accounting Process including AP, AR, Payroll, Inventory Control, Cash Control, Online Banking, Bank Reconciliation, and Fixed Asset Management. This includes and not limited to organizing office operations and procedures; preparing payroll; tax filings; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions. Communicate effectively with vendors to streamline payment process and develop positive working relationships. -Maintain all social media platforms to attract international business.

-Responsible for the day-to-day logistics of all the containers coming in and going out. Making sure all containers were booked in a timely manner for the current week and 2-3 weeks ahead of time. Increased team efficiency by 26%. -Project Management - Setup and Implemented the Thyme Software system for the company. This improved efficiency throughout the whole company by 92%. -Setting up accounts with ocean vessel shipping lines, air cargo accounts and local transportation accounts. Assuring all reservations are made and required paperwork is ready for the shipment. -Prepare Export documentation along with Phytosanitary certificates. Assuring all containers were at a 98% fill rate at minimum to ensure customer satisfaction. -Implemented, setup and maintain all the employees on the health and dental plans saving the company 23% from the previous insurance carrier. -Inventory Management along with processing purchase orders and receiving product.

-Responsible for the day-to-day logistics and accounting operations of the school and government contracts. Managed our six subcontractors throughout Florida for the school deliveries including the daily orders, reporting, and invoice management. Also involved in the logistics of all export accounts with the government contracts and others. -Overlooked our Accounts Payable and Receivable. When the company started downsizing, I took over the Accounts Receivable posting the daily deposits, reconciling the petty cash, reconciling the credit card and wire transfers made to the company bank account, and was responsible for all the billing of daily invoices, scanning signed invoices, and issuing credits. -Maintained office efficiency by planning and implementing office systems, layouts, and equipment procurement. Designed and implemented office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.-Completed operational requirements by scheduling and assigning employees, following up on work results. Kept management informed by reviewing and analyzing special reports; summarizing information; identifying trends. Maintain office staff by recruiting, selecting, orienting, and training employees. Responsible for the company Health Insurance as well as implemented the Drug Free Workplace program.

-Excelled in role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency.-Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment. Calmed upset/angry customers researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts. Restored organization to personnel, financial and operational records and accelerated data input, processing and retrieval times.-Consistently praised by management for the quality and timeliness of reports, attention to detail, exemplary customer service delivery and team-player attitude. Responsible for day-to-day general ledger entries to help the accountants.