As a Business Analyst I at Higgs Web Development, my role involves analyzing and interpreting complex data to drive strategic business decisions. I focus on leveraging data insights to optimize our operations and enhance our business processes. My responsibilities include:Data Analysis: Conducting detailed analyses of business data to identify trends, patterns, and opportunities for improvement.CRM Management: Utilizing SendPulse for effective customer relationship management, including email marketing and campaign tracking.Strategic Insights: Providing actionable recommendations based on data findings to support strategic planning and decision-making.Reporting: Creating and delivering comprehensive reports and presentations to communicate insights and recommendations to stakeholders.Collaboration: Working closely with cross-functional teams to understand business needs and ensure alignment with overall objectives.I am dedicated to using data-driven insights to contribute to the success and growth of Higgs Web Development.