Yahia Soukrat Email & Phone Number

Unified Communications (VoIP) Engineer##### Voice/Collaboration/Cloud systems #####Collaboration Architecture :> Cisco Unified Communications Manager (CUCM / SME)> Unity Connection (CUC)> Unified IM & Presence (IMP/CUPS)> Cisco Contact Center Express (UCCX)> Cisco Attendant Console (CUAC)> Cisco Webex Meeting Server (CWMS)> Cisco Emergency Responder (CER)> Cisco Voice Endpoints> Cisco Jabber> Expressway Core and Edge (Mobile and Remote Access)> TelePresence Server> Cisco Voice Gateways (SIP, H323, MGCP, and SCCP)> ISDN PRI Gateways> Cisco Cube (Sip trunking, box to box redundancy, Cisco IOS-XE)> Cloud Collaboration (Webex, Teams, HCS, UCM Cloud)* Focused on excellent customer satisfaction while providing stable, efficient and reputable solutions** Enterprise experienced implementing, designing and troubleshooting medium and large environments

New Lenox, Illinois, États-Unis

> Technical knowledge and expertise on Cisco Call Manager, Unity voicemail, and Call Center application (UCCX and Finesse).> Consulting and data analysis to prepare/execute complex changes within the customer's environment.> Documenting accurate and comprehensive project notes.

Marrakesh-Safi, Maroc

Supervizing Telephony (VoIP) solutions :* Cisco Unified Communications * Cisco Collaboration [On-premise/Cloud]* Telepresence* Unified Border Element / SIP TrunkingSecurity Solutions Admin and management:* Application Delivery Controller (ADC)* Vulnerability Scan & Assessment* Risk Management * Firewalling+ Audit and control of the network topology.+ Internal training and team building.

Casablanca, Grand Casablanca, Morocco

MISSION :* Provide technical support.* Update documentation.* Test/advise on new solutions.* Report Bugs and Feature requests.* Internal training.

Préfecture De Marrakech, Morocco

IT Engineer in charge of coordinating trainings and events...MISSION :- Oversee the engineering of IT solutions inside the company- Coordinate training sessions- Manage the administrative, budgetary, educational and logistic aspects of training projects;