> https://www.credly.com/users/yahia-soukratVoIP Telephony engineer with a passion for emerging technology and a detailed knowledge of IP communication solutions. Worked with Cisco's Collaboration products, Grandstrem, Avaya ... to efficiently provide high quality and accurate resolutions to end users under stipulated policies and procedures. Providing technical support and troubleshooting with an advanced level of complexity.My experiences cover a wide range of IT technologies and solutions:• Professional training, team-building, process management and outsourcing• VoIP / Telephony (SIP signaling, RTP/RTCP media transport, SDP, voice/video codecs, etc.)• IT infrastructure (LAN, WAN, wireless, data storage, cloud…)• IT security (endpoint security, vulnerability assessment, firewall…)
Listed skills include Tcp/Ip, Voip, Microsoft Office, Digital Marketing, and 24 others.