Yahir Herrera Email and Phone Number

Assist sales managers in achieving seven figure sales goals. Use phone communication, email, and WhatsApp to provide customer service to buyers from companies throughout Latin America. Help customers’ orders progress as they go through the sale cycle. Provide customers with updates on orders and speak with their carriers to ensure orders are picked up on time. Travel internationally and domestically to meet with customers and ensure their satisfaction through the ordering process. Fulfill customer requests for marketing needs, including images, digital banners, catalogs, and magazines ads.

Provided service to over 25 customers a day at the company’s front counter. Took customer orders, fulfilled requests and answered questions. Received, organized and kept record of inventory. This position required customer service skills, excellent communication, and reliability to ensure each workday at the business ran smoothly.

Tutored and mentored over 50 children in the English as a Second Language (ESL) classes as a teacher’s aide. Helped teach English and communication skills to students at Mount Logan Middle School, who had moved from non-English speaking countries. Demonstrated leadership abilities in being responsible for students in detention. Utilized communication skills with struggling students to help them set and achieve personal goals.