Information Technology Technical Support Specialist
Current•Equip the work environment with computers and peripheral devices.•Installing and activating operating systems (Windows - Linux - IOS) on the devices.•Troubleshoot computer hardware, peripherals, software, and basicnetwork problems.•Installing protection programs, providing assistance to cybersecurity employees and informing them of security affected devices and solving their problems.•Experience with Active Directory.•Communicate with all employees of the employer… Show more •Equip the work environment with computers and peripheral devices.•Installing and activating operating systems (Windows - Linux - IOS) on the devices.•Troubleshoot computer hardware, peripherals, software, and basicnetwork problems.•Installing protection programs, providing assistance to cybersecurity employees and informing them of security affected devices and solving their problems.•Experience with Active Directory.•Communicate with all employees of the employer remotely using remote control programs or through direct communication through an office visit.•Complete familiarity with Microsoft's special office programs (Word - Excel - Power Point).•Dealing with more than 2,000 employees from the main headquarters, 18 governorates and 128 centers, and answer employee questions related to computer systems, applications, and hardware.•Responsible for the practical training of male and female trainees and providing everything required for technical training tasks. Show less