• Plan, direct, supervise, and coordinate work activities relating to employment,compensation, and employee relations.• Oversaw and directed payroll procedure• Managed onboarding process, including offer letters, new hires, and benefits enrolment.• Participated in HR projects such as employee engagement, performance management, and policy alignment in the UAE and the region.

- Assisting the finance team in preparing P&L and organizing funds for pending payments.- Connecting with coffee roasting companies to retail and institutional investors around the globe.- Expanded and built the relationship of Dark Door Speciality Coffee around the country’s coffee retailers.- coordinated with the company managers and executives and branding professionals to review current market trends in order to propose new business ideas that can improve the company’s revenue margins.

- Inspired customers and exceeded their expectations by providing a luxury selling experience to jewellery (mainly gold) purchasers. - Ensured exceptional customer service experience to customers visiting the stores by following the store’s processes and ensured full adherence to policies and procedures in regard to purchases, repairs and returns.- Build and maintain strong relationships with clients of Al Mussaffir Jewellery to ensure the smooth running of accounts.

-Internship for the Dubai Islamic Bank's Retention Department; which is responsible for Managing Retention for personal finance, cards, early settlements and reduce attrition.-Identified the concepts of Liability Letters,No Liability Certificates, Early Settlements and Credit Cards Cancellations Product Policies.-Mapped the retention tools used to reward customers who are willing to keep their competitor bank.-Applied Calculation lost for customers who are moving to competitor banks.-Evaluated Early Settlement and calculated the customer earnings.-Assisted the team in daily activities.