• Paired with developers and product team to debug complex issues and narrow down the scope of the defects• Improved customer satisfaction results by 45% through the process of creating a Cucumber BDD framework from scratch based on POM• Assessed and analyzed acceptance criteria for user stories and wrote up to 350 test cases for the entire project• Found and identified 6-7 and defects each month based on user stories, resulting in a reduction of issues• Applied different testing types: Functional, Non-Functional, Regression etc• Developed custom “Utilities” package with “Helper” classes which contained reusable static method from Actions class(such as hoverOver, rightClick, dragAndDrop, etc), Alerts(dismiss, accept, prompt), Selenium waits, Properties, Driver, etc which made the automation process 20% faster• Systematically documented bug reports in Jira, ensuring product defect reduction• Performed cross-browser testing by executing Selenium test scripts on multiple browsers using Selenium Grid and checked for compatibility • Wrote automation test scripts in the Java programming language with a solid understanding and hands on experience with OOP concepts, collections, exceptions and threads in Java• Developed and maintained dynamic locators(XPath, CSS) using methods such as starts-with, ends-with, text() which increased automation productivity by 10%• Checked reports of smoke test through Jenkins CI/CD to make sure that all of the major functionalities are working well and the application is stable

• Collaborated with developers, designers and product managers to identify test coverage• Developed over 400 automated test scripts using JUnit Framework & Selenium, reducing manual testing by 60%.• Participated in all scrum ceremonies such as sprint planning and reviews, daily stand-ups, retro meeting and demo meetings.• Worked on data driven testing (DDT) JUnit framework by reading test data from JDBC• Successfully implemented smoke, integration, regression, negative, positive and user acceptance testing across the project using Selenium Web Driver and reduced the overall cost by 25%.• Wrote SQL queries and statements for data verification and validation for customer account records and their order details.• Partnered with software developers and other testers to developer strategic quality product solutions.• Created and executed both manual and automated test scripts to test functional, non-functional and regression scenarios.

Attentively maintained quality access control, as well as delivered excellent customer service, and addressed/resolved any issues or concerns arise during process. Skillfully responded to dispatched alarms and met SLAs requirements Formulated reports on suspicious activity to Business Assurance Center, while maintaining log of activities recorded throughout shift. Collaborated with senior management and ensured timely completion of allocated tasks and projects