- Configuring and customizing Zoho CRM with all required functions. - Evaluating the functionality of systems - managing a team of staff including programmers, analysts, and support specialists - implementing and administering security or integrity and backup procedures - testing and modifying systems to ensure that they operate reliably - designing maintenance procedures and putting them into the process - training new staff on Zoho. - Managing data sources and checking entering procedure, (Responsible for all the data received) - Solve all problems related to the system, and the data - check the quality of the calls.- Extract different kinds of reports from the system) - Set a marketing plan to increase leads numbers monthly. - Ensuring software licensing laws followed. - Consulting computer users to ascertain needs and to ensure that facilities meet user or project requirements. - Checking campaigns, ads, and quality of leads. - responsible for company social media accounts and primary email.

- Configuring and customizing Zoho CRM with all required functions. - Evaluating the functionality of systems - managing a team of staff including programmers, analysts, and support specialists - implementing and administering security or integrity and backup procedures - testing and modifying systems to ensure that they operate reliably - designing maintenance procedures and putting them into the process - training new staff on Zoho. - Managing data sources and checking entering procedure, (Responsible for all the data received) - Solve all problems related to the system, and the data - check the quality of the calls. - Extract different kinds of reports from the system) - Set a marketing plan to increase leads numbers monthly. - Ensuring software licensing laws are followed. - Consulting computer users to ascertain needs and to ensure that facilities meet user or project requirements. - Checking campaigns ads and quality of leads. - responsible for company social media accounts and main email.

IOM representative at the general German Consulate in IstanbulAssist and guide migrants on the German Family Reunification (FR) visa application process, which includes how to correctly complete the required forms and supporting documentation checklists) and recording all the activities performed using IOM internal software platforms (CRM). Data entry creating contacts cards and uploading appointment list on CRM.Assigning appointments for the applicants by phone calls.

Installing and configuring computer networks and systems Identifying and solving any problems that arise with computer networks and systems Assembling new systems Maintaining existing software and hardware and upgrading any that have become obsolete Monitoring computer networks and systems to identify how performance can be improved Working with IT support personnel Providing network administration and support

Responsible for managing network and all branches networks, managing andmaintaining the domain and network problems.Responsible for backup and restore system

Installing, maintaining and supporting client’s DSL connection at home.

Managing and maintaining the network infrastructure, PC hardware maintenance, software support.