Yahyah N. Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Kitchener, Ontario, Canada

• Provide support and end user training of Cerner PowerChart. • Provide server, application and end user support/training for all applications within the Fusion EMR including Fusion Expert, Fusion Voice, Fusion Transform, Fusion Transcription, Right Fax and Report Search Viewing Station. • Provide server, application and end user support for PowerScribe 360 and SpeechQ Radiology reporting applications. • Create custom physician charting workflows as per their requirements• Provide support, maintenance and training of Dragon Medical One.• Create documentation for helpdesk as well as other IT staff, and “How To’s” for end users such as clinicians and medical secretaries. • Liaise with vendor support personnel to resolve problems• Meet with decision makers, systems owners, and end users to define business requirements, systems goals, and identify and resolve business systems issues• Review and analyze the existing Core Infrastructure systems and develope strategies for improving or further leveraging these systems• Extract data from application databases for analysis in order to aid application owners decision making Highlights:• Integrated downstream charting systems with Cerner EMR. Created workflows and configured HL7 (ADT, ORM and ORU) interfaces. • Configured new virtual environment for the upgrade of Fusion EMR from v8.6 to v9.0.• Technical lead in all phases of the software development lifecycle for PowerScribe 360 and Dragon Medical One. • Helped convert 80% of transcribed charts to self-edited medical charts via Cerner PowerChart within 6 months of go-live saving the organization financial resources and improving patient care

Toronto, Ontario, Canada

• Worked closely with key physicians, departments, stakeholder and IT leadership to ensure successful outcomes of IT projects• Assisted in developing, planning and updating the overall project schedule• Conducted brainstorming sessions, JAD sessions and workshops to clarify requirements and create SRS documents• Contributed various ad hoc recommendations throughout a series of weekly team meetings• Provided mentorship for analysts and created documents to help users e.g. training manuals etc.• Provided input and support to the Senior Program Manager in the development of operational plans along with monitoring the project budget and maintained contents for policy studies & ad hoc reports