Roles and responsibilities:• Team member in developing Marsa-POS Software in PHP Laravel Framework.• Designed and developed 10+ front-end and back-end application utilizing ReactJs, NodeJs languages.• Developed 10+web application using React Js. • Provide technical support, Point of Sale hardware and software operating systems, related security configurations, and ongoing operational procedures; peripherals including printers, scanners, Pin Pads and registers; and network equipment including switches, telephony, and wireless devices.• Provide project management and execution for IT and Store development projects including, software/hardware upgrades, new technology implementation, and the IT aspects of new store construction and remodels.• Managing relationships with 3rd party hardware and software vendors.• Manages processes and procedures including; troubleshooting documentation, problem determination, and classification, equipment and software support for store technologies. Periodically review and update documentation and support processes.• Reducing business cost by developing and implementing an automated process for deployment and maintenance production environment.• Troubleshooting any hardware and software issue (operating system, OPOS drivers, application, configuration, Network, and Database).• Provide L2 and L3 support to our service desk team.

Worked as software Engineer in Online Graduate Survey System. OGSS is a follow up process conducted by the Ministry of Higher Education to obtain Systematic and reliable data on graduate employment, knowledge, skills and competencies required by the labor market.The importance of OGSS crystalizes in the comprehensiveness and nature of the data it provides, as well as the fact that it is the first national survey that invites graduate of all public and private Higher Education institutions (HEIs) in the Sultanate of Oman.1.1 QTAFI Support (PHP, JAVA, XML, MySQL): Design and Develop Survey Questionnaire using QTAFI tool. The technology used in Qtafi is PHP, XML and MySQL as backend. Data Validation process of Survey data using java script. Generating Pins for Survey Survey Data Cleaning. Exporting Survey data for SPSS as per the requirements. Managing backup of Survey data1.2 Online Survey Admin Panel (Java, Oracle): Design, develop and implement Admin Module that supports day-to-day operations. Graduates data normalization provided by MOHE. Creation of users. Authenticating users to access the application based on their roles. Conducting testing and installing the application into production. Motivation of Graduates to participate in survey by sending SMS and email. Administer and resolve application issues. Enhancements to the application as per the requirements. Generating MIS Reports requested by MOHE. Generating Survey based Reports requested by MOHE through application. Exporting Survey Data to the application. Prepare list of Graduates for incentives from survey based on MOHE Specifications. Auto Allocation of Gifts and Scholarships to Graduates who are participated in Survey. Generation Reports based on different types of incentives. Maintenance of Servers. Maintaining Application backups. Participation in providing training to application users as required.

 Support for MEDICS (Hospital Management System) Software in all the desktops and servers using JSP &MySQL database. Some of the machines are connected to Medical equipment and its measured readings are interfaced with these applications successfully. Technology Refreshment like Server migration, Desktop installation, Firewall Implementation, Domain and Microsoft Exchange Configuration. Backup and Anti-Virus Management using SYMANTEC completion. System monitoring and troubleshooting the system thereby reducing the end-user calls. Participates in providing training to end users as required. Maintain database users, policies and profiles. Troubleshooting, Updating services of firewall, creating client user in cyberoam. Managing and creating policy in cyberoam, Upgrading Cyberoam Version. Troubleshooting of Wireless Access Point. Resolves escalated end users complaints without the need for team lead intervention. Interact with the end-users for the Improvement of the system. Providing suggestions to development team to include new features for the better functionality of the system.

Roles and responsibilities Design and development of various ad-hoc MIS Reports and Queries.  Collects and reports system errors, improvements, etc. to appropriate teams.  Participates in providing training to end users as required.  Maintain database users, policies and profiles.  Monitoring the server stability and performance (windows, Linux servers) and tuning the Servers.  Investigate the user requirements and analyze the application scope scheduled the hot and cold backup's.  Recover or restore the database In case of database crashes with a minimum Impact on the smooth functioning of the system.  Reproducing the bugs from the system and layered precuts and escalating it to the development team with steps of reproducing the bug, so that development team can fix it in the next release.  Troubleshooting PL/SQL based db blocks. Works with implementation team to achieve smooth handoff of software releases to production support.  Configuring and maintaining the label printers (CABA4, CABA3, DATAMAX) to get the asset ids for various items.  Testing of the application including user acceptance test.  Patching the network points and Configuration of new PCS and giving user permissions.

Responsibilities Building PHP/ ASP .net based websites using MVC frameworks. Planning and conducting cross-browser usability testing. Testing and validating work produced as part of the development process. Developing advanced database driven websites & systems including ecommerce. Back end development and maintenance of websites using PHP and MySQL. Developing compatible User Interface functionality using jQuery & other libraries. Working in a data analyst role and with business intelligence applications. Documenting features, technical specifications & infrastructure requirements. Working with a multi-disciplinary team to convert business needs into technical specifications. Used MVC framework to build the project. Normalized database tables and performed extensive query optimization. Cleaned up and rewrote front end HTML and CSS to meet validation requirements.