1. Analyze compatibility requirements for IPTV services across various devices, including Apple TV, Roku, Fire Tv ensuring seamless user experience and feature parity across platforms.2. Collaborate with development teams to optimize IPTV applications for performance and resource utilization on different devices.3. Collaborate with marketing teams to develop platform-specific marketing materials and promotional strategies to drive user acquisition and engagement on devices.4. Define requirements for user analytics and reporting capabilities within IPTV applications, enabling stakeholders to track user engagement, content consumption patterns, and platform usage metrics across different devices.

1. Designed and implemented workforce management solutions, migrating from legacy systems to meet customer needs and comply with internal standards.2. Configured complex pay rules, policies, accruals, work rules, overtime policies, schedules, and interfaces within Workforce Central to align with business requirements and state laws.3. Provided ongoing technical support and troubleshooting to ensure system reliability and optimal performance.4. Developed and tested WIM/Dell Boomi integrations, such as Person Import, Payroll Extract, and Accrual updates.5. Conducted gap analyses to identify system discrepancies in relation to business needs and regulatory requirements; managed defect resolution in JIRA while collaborating with development teams.6. Assisted with Kronos clock setup and resolved configuration issues.7. Implemented enhancements and system upgrades to improve functionality and user experience.8. Created customized Genies/Data Views, Hyperfinds, functional access profiles, user access configurations, and pay settings tailored to client specifications.9. Supported UAT processes, reconciled hours across systems, identified discrepancies, and presented findings to senior management to facilitate code migration approval.

1. Facilitated and contributed to Agile Ceremonies including Daily stand-ups, Demos, Retrospectives, Sprint planning, and Product backlog refinement.2. Research, interview, and document key business and technical requirements into a Business Case.3. Prepared Conceptual Design model, Use case model, Wire Frames, Use cases, and Storyboard presentation for the business requirements and presented it to the business users.4. Helped to create pipeline jobs to automate the application using CI/CD.5. Utilize JIRA for issue tracking, user stories management, estimation, and backlog prioritization.6. Worked closely with the Onsite and Offshore IT team to implement the new application and delivered it with zero defects in a timely manner.

1. Gathering and analyzing requirements: Work with stakeholders to gather requirements for the CMS, including content needs, user roles, and permissions, integration with other systems, and reporting needs.2. Actively participated in collaborative design, and development sessions, in creating the user stories and prioritizing user stories along with tracking, and burndown charts to estimate sprint delivery.3. Conducted JAD sessions to elicit requirements from the Business users and Stakeholders.4. Authored Business Requirement document (BRD) and Functional Requirements document (FRD) by working closely with the end users and stakeholders. 5. Validate Test Cases and Test Scenarios against Business Requirements for Application testing and UAT.