Relationship Manager - Revenue
Drive line sales through various means from existing OYO clients Help generate revenue by driving occupancy and ensuring availability of syllable rooms Ensure collection of accounts receivable/outstanding amount from clients/accounts Maintain and review monthly sales tracker of accounts and targets Share regular feedback on market conditions, trends, competition, pricing and other factors influencing on ground business Manage assigned portfolio of owners of the hub and prevent churn by solving partner issues proactively Ensure cluster performance of Cx metrics against target, especially driving guest experience performance for bottom properties in the cluster Manage daily operations of various hotels and ensure adherence to all OYO operational procedures and guidelines Ensure quality standards to promote repeat business. Implement and lead new initiatives at property to maintain great guest experience. Resolve issues arising between property owners, customers & internal team Ability to frequently travel on ground and generate create a healthy property funnel Cross-functional approach through coordination with multiple teams across organization. Create an exuberant property owner relationship to build on referral network