Yalibed Gonzalez Email & Phone Number

Tampa, Florida, United States

Passenger Safety and Security:• Conduct pre-flight safety checks, ensuring all emergency equipment is functional.• Demonstrate safety procedures to passengers, including the use of seatbelts, oxygen masks, and emergency exits.• Monitor passenger behavior and enforce safety regulations during the flight.• Be prepared to respond quickly and effectively in emergency situations, including first aid, fire extinguishing, and evacuations.Customer Service:• Greet passengers warmly and assist with seating and storage of carry-on items.• Provide passengers with food, beverages, and amenities during the flight.• Address passenger inquiries and resolve any issues related to comfort or services.• Provide special assistance to passengers with disabilities or special needs.Cabin Maintenance:• Ensure the cabin is clean and organized throughout the flight.• Check and maintain the condition of the cabin, restrooms, and emergency equipment.• Dispose of trash and maintain cleanliness during the flight.In-Flight Communication:• Make announcements to passengers regarding flight progress, weather, and any important updates.• Coordinate with the flight crew to communicate changes, delays, and other information.• Assist in the event of delays, diversions, or other unexpected events.Pre-Flight Preparation:• Attend pre-flight briefings with the crew to discuss flight details and safety protocols.• Check that all necessary supplies (e.g., food, beverages, medical kits) are available and in working order.• Complete required documentation, including incident reports and passenger complaints, if necessary.Team Collaboration:• Work in close coordination with fellow flight attendants and the flight crew to ensure a safe and comfortable flight.• Provide support and assistance to other crew members when necessary.

Tampa, Florida, United States

Customer Service:• Greet customers and take drink orders in a friendly and professional manner.• Serve cocktails, beverages, and food orders to guests in a timely manner.• Ensure that customers are satisfied with their orders and address any concerns promptly.Drink Preparation and Knowledge:• Have a thorough knowledge of the drink menu, including cocktails, beer, wine, and non-alcoholic beverages.• Prepare and serve basic drinks or coordinate with bartenders to fulfill specialty orders.• Ensure drinks are served according to the correct standards and presentation.Order Management:• Accurately enter orders into the POS system and ensure timely delivery of drinks and food.• Monitor and maintain beverage levels, ensuring prompt refills and order adjustments as needed.• Handle special requests and customize drinks according to guest preferences.Cash Handling and Payment Processing:• Accurately process payments and handle cash, credit cards, or tabs.• Provide receipts and make change as needed, ensuring proper transaction procedures are followed.Cleanliness and Organization:• Keep work areas, tables, and bar areas clean and organized.• Clean glasses, utensils, and serving trays as needed.• Ensure that trash is regularly disposed of and that the bar area is tidy.Team Collaboration:• Work closely with bartenders, kitchen staff, and other team members to ensure a smooth service flow.• Assist colleagues with tasks during busy periods to maintain excellent customer service.• Help prepare the bar and seating area before and after shifts.Health and Safety Compliance:• Ensure that all health and safety standards, including responsible alcohol service, are followed.• Check IDs to verify that guests are of legal drinking age and refuse service to intoxicated individuals.• Follow sanitation protocols for food and beverage handling.