Yılmaz Yalın Usanmaz
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Yılmaz Yalın Usanmaz Email & Phone Number

Senior Customer Support Specialist at intenseye
Location: Istanbul, Istanbul, Turkey 6 work roles 2 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Senior Customer Support Specialist
Location
Istanbul, Istanbul, Turkey
Company size

Who is Yılmaz Yalın Usanmaz? Overview

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Quick answer

Yılmaz Yalın Usanmaz is listed as Senior Customer Support Specialist at intenseye, a company with 144 employees, based in Istanbul, Istanbul, Turkey. AeroLeads shows a matched LinkedIn profile for Yılmaz Yalın Usanmaz.

Yılmaz Yalın Usanmaz previously worked as Support Engineer at Zeplin and Customer Success Engineer at Proceedlabs. Yılmaz Yalın Usanmaz holds Bachelor'S Degree, Management & Information Systems from Boğaziçi University.

Company email context

Email format at intenseye

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intenseye

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Profile bio

About Yılmaz Yalın Usanmaz

I graduated from Management & Information Systems, Boğazici University. I have worked at E&Y, KPMG, and Boğazici University as an intern. After that, I have worked at ProceedLabs as a customer success engineer and I'm currently working at Zeplin as a support engineer.At E&Y, we were working on projects about business development and were doing market analysis to make companies working with E&Y better off. At KPMG, I worked on companies' data to analyze them and fit those companies into IFRS standards.At Bogazici University, I built a database with MS Access using VBA to automatize assigning people to their roles under given circumstances.

Current workplace

Yılmaz Yalın Usanmaz's current company

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intenseye
Intenseye
Senior Customer Support Specialist
Istanbul, Turkey
Website
Employees
144
AeroLeads page
6 roles

Yılmaz Yalın Usanmaz work experience

A career timeline built from the work history available for this profile.

Senior Customer Support Specialist

Istanbul, Turkey

Support Engineer

Current

- Answering incoming support inquiries via chat and email.- Writing & improving help center support articles. - Developing internal support tools via low-code platforms (Retool).- Helping with new features' testing processes.

Aug 2021 - Present

Customer Success Engineer

Istanbul, Turkey

- Analyzed customer feedback to identify areas for improvement, leading to enhanced product offerings.- Assisted customers with onboarding and product setup to foster successful adoption and usage.- Managed a portfolio of key accounts, maintaining strong relationships and ensuring high levels of satisfaction.- Coordinated with internal teams to provide.

Aug 2020 - Aug 2021

Database Architect

- Created database using MS Access.- Used VBA in MS Access to create an automated candidate-assigning system for exams.- Created user interfaces to achieve user friendly program (With MS Access).

Jan 2020 - Feb 2020

Financial Services & Advisory Intern

- Manipulated data to shape them into an understandable form.- Coding with R language to manipulate that data.- Prepared reports with companies' data and fit them into IFRS standards.- Created dashboards and visualized data using MS Excel.

Jul 2019 - Aug 2019

Advisory | Performance Improvement Intern

Istanbul, Turkey

- Did extended market research to understand and forecast opportunities and threats.- Created business cards, prepared SWOT analysis and insights about sector & rivals.- Prepared presentations for a better understanding of the companies' situation.

Jun 2019 - Jul 2019
Team & coworkers

Colleagues at intenseye

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2 education records

Yılmaz Yalın Usanmaz education

High School Diploma

Kırklareli Science High School
FAQ

Frequently asked questions about Yılmaz Yalın Usanmaz

Quick answers generated from the profile data available on this page.

What company does Yılmaz Yalın Usanmaz work for?

Yılmaz Yalın Usanmaz works for intenseye.

What is Yılmaz Yalın Usanmaz's role at intenseye?

Yılmaz Yalın Usanmaz is listed as Senior Customer Support Specialist at intenseye.

Where is Yılmaz Yalın Usanmaz based?

Yılmaz Yalın Usanmaz is based in Istanbul, Istanbul, Turkey while working with intenseye.

What companies has Yılmaz Yalın Usanmaz worked for?

Yılmaz Yalın Usanmaz has worked for Intenseye, Zeplin, Proceedlabs, Boğaziçi University, and Kpmg Türkiye.

Who are Yılmaz Yalın Usanmaz's colleagues at intenseye?

Yılmaz Yalın Usanmaz's colleagues at intenseye include Işıl İdil Yörük, Melikhan Özer, Kamil Kaan E., Gamze Geylan, and Omid K..

How can I contact Yılmaz Yalın Usanmaz?

You can use AeroLeads to view verified contact signals for Yılmaz Yalın Usanmaz at intenseye, including work email, phone, and LinkedIn data when available.

What schools did Yılmaz Yalın Usanmaz attend?

Yılmaz Yalın Usanmaz holds Bachelor'S Degree, Management & Information Systems from Boğaziçi University.

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