Yalitza Lopez Email & Phone Number

Los Angeles, Ca, Us

El Monte, California, United States

Los Angeles, California, United States

• Maintaining control for 300+ SKUs worth more than $90K while minimizing stockout based on sales projections to accommodate seasonal demand and preparing floor plans to push out product in a timely manner. • Communicating with our Allocations team to increase ordering limits to ensure healthy WOH to meet customer demand. • Assessing our sales performance and inventory levels through our PDS cycle and adapting based on feedback given by district manager. • Completing quarterly financial stock takes to analyze shrink and creating shrink reduction plans to increase loss prevention strategies.• Utilizing conflict resolution skills to resolve disputes between employees, clients, and vendors, within minutes of being made aware of any issues.• Preparing outlines and necessary documentation for a team of 50 employees on a monthly basis. • Completing payroll through ADP by editing employee timecards, as well as keeping track of Time and Attendance and employee benefits.• Managing our hiring process through Workday, Indeed, and SuccessFactors by sourcing and screening candidates, scheduling interviews, and on-boarding new hires, conducting orientations, and providing leadership development through coaching and training.• Coordinating terminations through Workday and ADP/Wisely for final pays.• Resolving purchasing card reconciliations through J.P Morgan monthly.• Tracking and submitting employee expense reimbursements through Concur in accordance with company procedures.

• • Supervised day-to-day front-end operations of a busy retail store.• Opened job requisitions, screened candidates, and scheduled interviews, under supervision of Human Resources and Business Operations Team.• Controlled personnel budgets through weekly and monthly scheduling to reduce costs and increase profits in the fiscal year.• Managed all weekly purchasing orders with external vendors for maintenance and store supplies to maintain an efficient and safe work environment.• Opened service requisitions through ServiceNow and followed up with vendors until job completion. • Trained other leaders based off company policies and personal experience to create better working relationships and increased employee morale.• Traveled to multiple locations nationally to support with staff training and development.• Supervised employee and client challenges and implemented innovative solutions using guidance from Human Resources and Business Operations team.• Acted as communication liaison between internal staff and third-party vendors to develop a positive working relationship.

Los Angeles

• Assisted store guests with all client concerns and established repeat customers. • Fulfilled and exceeded customer satisfaction goals in a consistent manner. • Instructed new associates on cash handling procedures following all company guidelines within one month. • Trained all associates on sales floor and back of house responsibilities and company policies to achieve daily store KPIs.• Oversaw and delegated coverage on the sales floor to maintain high productivity levels for staff during the top 3 peak business hours.• Created standard training plans under the guidance of Store Managers and Business Operations teams to foster employee development in preparation for quarterly evaluations and career step opportunities.• Allocated proper meal breaks daily using Work Planning System to meet coverage based off sales projections to ensure an efficient and productive working day, in accordance with California labor laws.

Helped students K-8 learn to read and write in English

International Business - Global Trade, International Business/Trade/Commerce

Associate Of Arts - Aa, Business Administration And Management, General