Yassine Al Wahdani

Yassine Al Wahdani Email and Phone Number

Projectmanager a.i. @ Isolatiespecialist.nl
Amsterdam, NH, NL
Yassine Al Wahdani's Location
Amsterdam, North Holland, Netherlands, Netherlands
Yassine Al Wahdani's Contact Details

Yassine Al Wahdani personal email

About Yassine Al Wahdani

Yassine Al Wahdani is a Projectmanager a.i. at Isolatiespecialist.nl. He possess expertise in call center, customer experience, coaching, team leadership, telemarketing and 14 more skills. Colleagues describe him as "I remember Yassine for his drive, his professional attitude, and his insistence on performing to high standards. He was ahead of most of his fellow students in his professional development, and it was a pleasure working with him. I wholeheartedly recommend him."

Yassine Al Wahdani's Current Company Details
Isolatiespecialist.nl

Isolatiespecialist.Nl

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Projectmanager a.i.
Amsterdam, NH, NL
Yassine Al Wahdani Work Experience Details
  • Isolatiespecialist.Nl
    Projectmanager A.I.
    Isolatiespecialist.Nl
    Amsterdam, Nh, Nl
    View
  • Addventures
    Project Manager
    Addventures Dec 2020 - Present
    Over AddVenturesWij investeren in startende en jonge bedrijven in de fase voor private equity. Dit doen wij met geld, maar vooral met een uniek eigen groeiprogramma. Hiermee helpen wij bedrijven snel, voorspelbaar en beheersbaar te groeien. Overnames doen wij niet zo vaak en saneren ook liever niet. Wij zijn echte bouwers. Daarom investeren wij ook alleen in bedrijven in duurzame, groeiende markten.
    View
  • -
    Sabbatical
    - Jan 2020 - Nov 2020
  • Conduent
    Transformation Project Manager A.I. Via Flx Solutions
    Conduent Jan 2018 - Dec 2019
    Responsible for initiating and managing several cost reduction projects for one of Europe’s leading car manufacturers’ contact centers, in the EMEA and LATAM regions. Projects were mainly focused on (but not limited to) digital transformation, through E.G. Robot Process Automation(RPA), customer self-service and other forms of automation/business improvement.Main responsibilities:- Initiating and managing cost saving initiatives across the different sites.- Guiding the implementation of new processes/IT tools.- Ensuring cost saving targets are met.
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  • Fca Fiat Chrysler Automobiles
    Operations- & Project Manager A.I. Via Flx Solutions
    Fca Fiat Chrysler Automobiles Apr 2017 - Dec 2017
    Interim assignment for Fiat Chrysler Automobiles(FCA), via FLX Solutions. For FCA I was responsible for the full delivery of the new inhouse contact centre. Key responsibilities: - Implementation of multi-channel contact centre software - Reporting implementation - Ongoing implementations of various in- and outbound campaigns - Full operational management of the contact centre
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  • Pcs, Proactive Contact Support
    Sr. Team Manager
    Pcs, Proactive Contact Support Feb 2016 - Apr 2017
    Almere Stad Area, Netherlands
    Responsible for setting up and the operational management of new customer service & order processing teams (60+ FTE) for multiple accounts:- Searchdog- Typhone- The Phonehouse
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  • Mathijs Maaltijdbox
    Manager Telesales
    Mathijs Maaltijdbox May 2015 - Feb 2016
    Hilversum
    (Acquired by H2H Business Participations, currently operating as 'De Familiebox')For start-up Mathijs Maaltijdbox I was responsible for the implementation and management of the telesales-channel. Main responsibilities:- Operational management of the inhouse telesales division- Manage external telesales-partners- Set up lead generation campaigns with 3rd parties- Reporting implementation- Technical implementation of contact centre sotware
  • Mycall Callcenters
    Supervisor
    Mycall Callcenters Jul 2009 - Jun 2015
    Amsterdam Area, Netherlands
    (Acquired by & currently operating as 'IPG Group')Various team lead positions for multiple in- and outbound service & telesales campaigns. Sectors include: Telecom, charity, lotteries and others.
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  • Mycall Callcenters
    Various Positions
    Mycall Callcenters Jul 2006 - Jul 2009
    Amsterdam Area, Netherlands
    (Acquired by & currently operating as 'IPG Group')Various positions and responsibilities, among others:- Callcenter agent, - Backoffice- Quality control
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Yassine Al Wahdani Skills

Call Center Customer Experience Coaching Team Leadership Telemarketing Sales Team Management Teamwork Call Centers Contact Centers English Inbound Marketing Motivational Speaking B2c Outbound Personal Coaching Microsoft Word Management Customer Service

Yassine Al Wahdani Education Details

Frequently Asked Questions about Yassine Al Wahdani

What company does Yassine Al Wahdani work for?

Yassine Al Wahdani works for Isolatiespecialist.nl

What is Yassine Al Wahdani's role at the current company?

Yassine Al Wahdani's current role is Projectmanager a.i..

What is Yassine Al Wahdani's email address?

Yassine Al Wahdani's email address is ya****@****ail.com

What schools did Yassine Al Wahdani attend?

Yassine Al Wahdani attended Hogeschool Van Amsterdam.

What skills is Yassine Al Wahdani known for?

Yassine Al Wahdani has skills like Call Center, Customer Experience, Coaching, Team Leadership, Telemarketing, Sales, Team Management, Teamwork, Call Centers, Contact Centers, English, Inbound Marketing.

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