Yalçin Özer Email and Phone Number

97 person quality team management (6 Executive, 12 engineers + 79 technicians)Categories for which I am responsible* Detergent * Hygiene (Baby diaper,Snaitary Napkin, Adult Diaper )* Tissue (Toilet Paper, Towelling Paper, Napkin)* Nonwoven & Flexi packaging* Quality Management systems * SAP QM and System Development

• To fulfil the responsibility of quality department system and process management • Establishment of SAP QM module, S4 hana studies in 7 countries other than Turkey, preparation of process and master data, transition to live in the relevant country and personnel trainings (key user) • Carrying out admin duty in CRM (Customer Relationship Management) system, providing systematic support to related units and managing processes • Quality Web Portal, fulfilment of system responsibility… Show more • To fulfil the responsibility of quality department system and process management • Establishment of SAP QM module, S4 hana studies in 7 countries other than Turkey, preparation of process and master data, transition to live in the relevant country and personnel trainings (key user) • Carrying out admin duty in CRM (Customer Relationship Management) system, providing systematic support to related units and managing processes • Quality Web Portal, fulfilment of system responsibility • Taking part in joint projects with the Technology Development Unit • Supporting all quality units in 8 countries related to SAP QM (key user)...etc Show less

• 19 person quality team management (2 engineers + 17 technicians)• Establishing CRM (customer relationship management) system in our Nonwoven & Packaging factory, creating processes and workflows • As GBA (Global Business Analyst), to manage the S4 transition process of ASAP QM module.• Developing new test methods• Optimisation of quality processes (plan, procedure ...etc) • Participation in quality maintenance projects• To carry out 5S activities• To take an active… Show more • 19 person quality team management (2 engineers + 17 technicians)• Establishing CRM (customer relationship management) system in our Nonwoven & Packaging factory, creating processes and workflows • As GBA (Global Business Analyst), to manage the S4 transition process of ASAP QM module.• Developing new test methods• Optimisation of quality processes (plan, procedure ...etc) • Participation in quality maintenance projects• To carry out 5S activities• To take an active role in project and process management by working in coordination with the Operational Excellence Unit • 6 sigma Black Belt...etc Show less

• 26 person quality team management (3 engineers + 23 technicians• ISO 9001, ISO 14001, OHSAS 18001 management ( for Quality dept.)• In addition, 2 years of deputy responsibility for Quality Management Systems for the entire production• Management of incoming, in process and final quality control activities• Following, reporting and improvement of quality levels of domestic and overseas suppliers• Laboratory and process activities Management• Customer service (including… Show more • 26 person quality team management (3 engineers + 23 technicians• ISO 9001, ISO 14001, OHSAS 18001 management ( for Quality dept.)• In addition, 2 years of deputy responsibility for Quality Management Systems for the entire production• Management of incoming, in process and final quality control activities• Following, reporting and improvement of quality levels of domestic and overseas suppliers• Laboratory and process activities Management• Customer service (including Customer Call Center) activities Management• In addition, supporting quality control units in our Iran, Egypt and Algeria plants Show less

• Management 47 person quality team.• Management of ISO 9001 for process quality• Creation of plans and specifications and process Management• Overseas customer complaints management, customer visits• Participation in RFS tests for production line purchases (ITALY)• Set up and supporting quality control units in abroad plants (Iran, Egypt and Algeria)(Lab. Process – Process Control Plans , set up and education for SAP QM as a key user)