Grocery Sales Manager
CurrentAssist the Store Manager and Assistant Store Manager to see that Food Lion customer service standards are met, and that policies, standards and security measures are followed. Responsible for maintaining standards according to the Grocery Standard Practice Manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practices. Serve as a role model for customer service and other vital behaviors and instill this value in all associates. Manage store Grocery Department. Directly responsible for supervision of Head Grocery Associates and Grocery Associates within store (Grocery Stock Crew). Manage operation of assigned store and is responsible for providing direction and instruction to all store associates in the absence of the Store Manager, Assistant Store Manager, or Customer Service Sales Manager. Responsible for all grocery orders and is the primary display builder when executing merchandising in the store each week. Complies with all Food Lion directives, policies, and procedures (understands and supports Standard Practice in all departments). Engage and interact with customers to create a positive shopping experience. Maintain an evaluation program for Grocery Associates, which includes productivity measurements. Train and supervise all associates in the Grocery Department. Responsible for understanding and completing all Average Cost Inventory System (ACIS) functions as they pertain to his/her department. Maintain proper product level and inventory control of grocery shelves and backroom to include proper ordering and rotation. Keep the grocery shelves and backroom clean and organized. Is the primary order writer for the grocery department and warehouse bread. Is responsible for building end caps and proper maintenance of these throughout ad period. Adhere to all company guidelines, policies and standard practices
