Yamaris Hernandez Email and Phone Number

MPLT Healthcare Travel SpecialistBoca Raton, FL (FAU Campus) 10/19 - 08/23 Booked Domestic and International Travel for Locums providers in fast paced sales driven office. Managed booked trips on SAP Concur/Airportal platforms. Worked alone with minimal supervision from direct supervisor. Ran daily travel reports in real time to capture all active data.Created travel profiles in Airportal for new travelers. Handled Password Reset(s) for Concur/Airportal access. Escalated online system errors to Christopherson Business online support. Completed credit card authorizations via Sertfi or via email for daily hotel check ins. Advised hotels of any schedule changes and no show disputes.Negotiated hospital rates with hotel sales representatives across the country. Assisted MPLT billing department in obtaining missing Hotel Folios to bill clients.Researched client invoice discrepancies regarding travel when necessary. Worked closely with Christopherson Business Travel Agents for urgent travel requests as neededEmailed Travel Itineraries to each traveler prior to upcoming trip.Answered incoming company phone calls and direct calls accordingly. Designated employee to Shout Out all Birthday announcements company wide via Microsoft Teams. Kept a running excel spreadsheet of courtesy National Rental Car Coupon(s) allocations, max 3 coupons per internal employee, per trip.Worked on call shifts every other weekend to support company needs and urgent requests.