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Yamini Perera Email & Phone Number
Complaints
at
NDIS Quality and Safeguards Commission
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Complaints
Location
Keysborough, Victoria, Australia
Company size
Who is Yamini Perera? Overview
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Quick answer
Yamini Perera is listed as Complaints at NDIS Quality and Safeguards Commission, a with 956 employees, based in Keysborough, Victoria, Australia. AeroLeads shows a matched LinkedIn profile for Yamini Perera.
Yamini Perera previously worked as Complaints Assessor at Ndis Quality And Safeguards Commission and Deceased Estates at Commonwealth Bank. Yamini Perera holds Diploma, Marketing from Cim | The Chartered Institute Of Marketing.
Company email context
Email format at NDIS Quality and Safeguards Commission
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NDIS Quality and Safeguards Commission
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Profile bio
About Yamini Perera
Yamini, a seasoned Customer Support Specialist with over twenty years of diverse experience in the Banking and Finance sector, seeks fresh opportunities to advance her career. With adeptness in engaging stakeholders at all organisational levels, Yamini excels in effective collaboration across business units, leveraging her skills in influencing and negotiation to drive successful outcomes.Her expertise extends to identifying and addressing customer concerns, adeptly managing complex complaints with efficiency, empathy and strategy. Yamini readily embraces challenges as opportunities for personal and professional development and her communication skills, both written and verbal, are exemplary, reflecting her genuine commitment to delivering outstanding customer service.
Current workplace
Yamini Perera's current company
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Ndis Quality And Safeguards Commission
7 roles
Yamini Perera work experience
A career timeline built from the work history available for this profile.
Complaints Assessor
Current
Jul 2024 - Present
Deceased Estates
Current
May 2024 - Present
Case Manager
• Engaged with stakeholders across various business divisions to ensure mutually beneficial outcomes for both the company and the customer• Addressed customer complaints with a focus on high quality and efficiency, while ensuring fair and equitable resolutions through effective negotiation• Proactively anticipated customer impacts, prepared for prompt and effective dispute resolutions, and delivered optimal solutions to meet customer needs
Feb 2023 - Jan 2024
Customer Engagement Officer
• Collaborated with internal stakeholders in streamlining processes and overall service delivery which significantly improved serviceability• Liaised with stakeholders and customers to ensure complex issues are resolved in a timely manner• Coached team members to achieve their quality results by ensuring all privacy, procedural and systems, requirements are met
Jun 2018 - Feb 2023
Servicing Consultant/Coach
• Coached customer service teams to excel in delivering exceptional experiences and support.• Assisted business analyst teams with various projects and campaigns to deliver on customer promises.• Listened to calls, as a measure of quality, to identify errors and provide feedback to cultivate a high-performing growth mindset to achieve targets.• Built trusted stakeholder relationships to ensure excellent service.
Mar 2006 - Jun 2018
Customer Service Representative
Assisted clients with inquiries regarding interest rates, redraw options, mortgage details, and payment arrangements.
Mar 2003 - Mar 2006
Team & coworkers
Colleagues at NDIS Quality and Safeguards Commission
Other employees you can reach at ndiscommission.gov.au. View company contacts for 956 employees →
AJ
Abdullah Jat
Colleague at Ndis Quality And Safeguards CommissionSydney, New South Wales, Australia
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LM
Lily Mackenzie
Colleague at Ndis Quality And Safeguards CommissionAdelaide, South Australia, Australia
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NE
Nada Elkheir
Colleague at Ndis Quality And Safeguards CommissionGuildford, New South Wales, Australia
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MS
Mina Shandil
Colleague at Ndis Quality And Safeguards CommissionGreater Sydney Area, Australia
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JN
Julia N.
Colleague at Ndis Quality And Safeguards CommissionGreater Sydney Area, Australia
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CB
Christine Bruce
Colleague at Ndis Quality And Safeguards CommissionRed Hill, Australian Capital Territory, Australia
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LM
Lisa Murray
Colleague at Ndis Quality And Safeguards CommissionGilmore, Australian Capital Territory, Australia
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IM
Ingrid Medina
Colleague at Ndis Quality And Safeguards CommissionSpring Farm, New South Wales, Australia
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LB
Louise Burford
Colleague at Ndis Quality And Safeguards CommissionTrevallyn, Tasmania, Australia
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BP
Bhavita Patel
Colleague at Ndis Quality And Safeguards CommissionGreater Sydney Area, Australia
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Abdullah Jat
Colleague at Ndis Quality And Safeguards CommissionSydney, New South Wales, Australia
View →
LM
Lily Mackenzie
Colleague at Ndis Quality And Safeguards CommissionAdelaide, South Australia, Australia
View →
NE
Nada Elkheir
Colleague at Ndis Quality And Safeguards CommissionGuildford, New South Wales, Australia
View →
MS
Mina Shandil
Colleague at Ndis Quality And Safeguards CommissionGreater Sydney Area, Australia
View →
JN
Julia N.
Colleague at Ndis Quality And Safeguards CommissionGreater Sydney Area, Australia
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CB
Christine Bruce
Colleague at Ndis Quality And Safeguards CommissionRed Hill, Australian Capital Territory, Australia
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LM
Lisa Murray
Colleague at Ndis Quality And Safeguards CommissionGilmore, Australian Capital Territory, Australia
View →
IM
Ingrid Medina
Colleague at Ndis Quality And Safeguards CommissionSpring Farm, New South Wales, Australia
View →
LB
Louise Burford
Colleague at Ndis Quality And Safeguards CommissionTrevallyn, Tasmania, Australia
View →
BP
Bhavita Patel
Colleague at Ndis Quality And Safeguards CommissionGreater Sydney Area, Australia
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1 education record
Yamini Perera education
FAQ
Frequently asked questions about Yamini Perera
Quick answers generated from the profile data available on this page.
What company does Yamini Perera work for?
Yamini Perera works for NDIS Quality and Safeguards Commission.
What is Yamini Perera's role at NDIS Quality and Safeguards Commission?
Yamini Perera is listed as Complaints at NDIS Quality and Safeguards Commission.
Where is Yamini Perera based?
Yamini Perera is based in Keysborough, Victoria, Australia while working with NDIS Quality and Safeguards Commission.
What companies has Yamini Perera worked for?
Yamini Perera has worked for Ndis Quality And Safeguards Commission, Commonwealth Bank, and Anz.
Who are Yamini Perera's colleagues at NDIS Quality and Safeguards Commission?
Yamini Perera's colleagues at NDIS Quality and Safeguards Commission include Abdullah Jat, Lily Mackenzie, Nada Elkheir, Mina Shandil, and Julia N..
How can I contact Yamini Perera?
You can use AeroLeads to view verified contact signals for Yamini Perera at NDIS Quality and Safeguards Commission, including work email, phone, and LinkedIn data when available.
What schools did Yamini Perera attend?
Yamini Perera holds Diploma, Marketing from Cim | The Chartered Institute Of Marketing.
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