Yevgeniya Amis Email & Phone Number

Montreal, Canada Area

• Project manage projects: e.g., surveys, development of new systems & features, process change, etc.• Plan new systems (e.g., Dynamics apps), streamline process and identify potential for improvements• Maintain and continuously improve certain systems and processes (e.g., Dynamics apps)• Flag and submit for improvement and resolution various issues regarding data and system (missing information, mismatches, connection issues, etc.); plan and conduct audit of data, identify and solve problems• Help the DG / management in business planning, setting up and following objectives (KPI’s) • Oversee and validate collection of information for government reporting (quarterly, annual reports, etc.); create reference documentation; write stats sections for various reports• Work with directors to provide specific recommendations; communicate and debrief data insights and help DG and directors to make decisions based on data • Extract and analyze data; provide reports and dashboards for DG and stakeholders (various sources, including Google Analytics, etc.; data cleansing, parsing, [fuzzy] matching, etc.)• Help management and various teams to optimize their performance through better data collection / processes • Act as an expert advisor on relationship marketing processes and activities; oversee company-wide email marketing activities and ensure compliancy with the anti-spam laws

Montreal, Canada Area

• Create business intelligence reports (in-depth market analysis and ad-hoc reporting)• Anticipate BI and informational needs • Provide benchmarking against competition• Follow campaign performance and measure ROI• Transform raw data (internal and external) into actionable business insights• Create dashboards, synthesize findings and deliver executive summaries • Analyze customer behavior and provide recommendations for upselling, cross-selling, etc.• Manage relationship database and automate data appends and updates• Recommend techniques for improving data quality across the organization• Liaise with IT, Sales and other departments to facilitate implementation of processes and procedures• Data mining (e.g., comparing strings of similar data to find a match)

Montreal, Canada Area

• Ensure data quality and integrity in the CRM system • Segment and profile clients and prospects • Use third party resources to gather and append additional customer information• Execute periodic database reviews to identify and resolve data problems• Deliver trainings and manage training materials

Montreal

• Manage bid databases, maintain data integrity• Communicate with managers, vendors and resellers• Assist with data analysis and automation (e.g., VBA programming in Excel)

• Maintain database of donors for five U.S. states • Provide statistical support and business analysis (i.e., measure ROI)• Manage donor loyalty programs• Identify new market opportunities, recommend and implement improvements and cost savings• Plan, coordinate, execute and evaluate marketing campaigns (over 4 million contacts a year)• Lead a team of up to nine employees (hire, train, evaluate and supervise)• Work with printers and other vendors• Increase direct mail efficiency (e.g., by adding varied messages based on customer demographics)• Increase team's efficiency (e.g., by creating VBA macros in Excel to reduce manual data entry)• Improve methods of list generation to allow better targeting

Edit the World Esperanto Association’s socio-cultural youth magazine Kontakto i.e. collect materials, plan contents, communicate with authors, check articles for correctness, clarity and good style, translate and write articles, check facts, proofread, archive, make layout, edit illustrative material and work with the printer.

Write tourism related articles, participate in travel fairs, travel, prepare press releases, promotional brochures, translate into and from English; interview government officials, foreign diplomats and business leaders in the tourism industry.

Master'S Degree, Business Administration | Marketing, Gpa: 4.04

Master'S, Publishing And Editing / Journalism

Graduated with Full Honors