Yamiselis Borges Email & Phone Number

Monitor patients' vital signs, symptoms, and overall health status, and adjust care plans as needed to ensure optimal outcomes.Conduct comprehensive assessments of patients' physical, emotional, and social needs in a home healthcare setting.Provided compassionate and respectful care to patients while ensuring their safety and well-being.Administer medications, perform wound care, and provide various treatments as prescribed by physicians.

Provide personalized care and support to clients in their homes, assisting with activities of daily living (ADLs) such as bathing, dressing, grooming, and toileting.Assist clients with mobility, transfers, and ambulation, ensuring their safety and well-being at all times.Monitor clients' health status, vital signs, and changes in condition, reporting any concerns or observations to supervising nurses or care giversPrepare nutritious meals and assist clients with feeding, adhering to dietary restrictions and preferences.Assist with range of motion exercises, rehabilitation activities, and other therapeutic interventions as prescribed by healthcare providers.

Lead and supervise a team of patient access representatives, providing guidance, support, and training to ensure adherence to policies, procedures, and performance standards.Oversee daily operations of the patient access department, including registration, scheduling, insurance verification, and financial counseling, to promote seamless patient experiences and optimize workflow efficiency.Act as a liaison between patients, families, and healthcare providers to address complex registration issues, resolve disputes, and facilitate solutions to ensure patient satisfaction and retention.Monitor key performance indicators (KPIs) and metrics related to patient access such as registration accuracy, patient wait times, and denials management, and implement strategies to improve performance and achieve organizational goals.

Interact with patients and collaborate with providers and clinicians to appropriately schedule appointments taking into account scheduling guidelines per division/specialty/provider, resource availability, special needs, time frames, medical necessities, and payer and contractural guidelines.Explained all applicable forms such as Consent to Treat, Conditions of Admission, Acknowledge of receipt of privacy practices, Questionnaires, MSPQ, and advanced directives.Assist patients during their check out to ensure that they have all necessary instructions for both post-op and follow up care.Respond to patient inquiries regarding their post-op care, pending orders, completed tests and all insurance and registration related questions.

Greet patients and visitors in a courteous and professional manner, creating a welcoming environment and facilitating a positive first impression of the healthcare facility.Schedule patient appointments, procedures, and tests according to provider availability and preferences, ensuring efficient utilization of resources and optimal patient flow.Collect and verify patient demographic information, insurance details, and medical history accurately and efficiently, utilizing electronic health records (EHR) and registration systems.Collaborate with multidisciplinary teams to identify process improvements, enhance the patient experience, and optimize workflows in patient access and registration areas.

Associate In Science Of, Nursing

Bachelor Of Health, Services Administration

High School Diploma

Bachelor Of Science, Nursing

Associate Of Science - As, Registered Nursing/Registered Nurse