Yammy Kung Email & Phone Number

• Managed the Policy Renewal Process for all Farmers Commercial Lines Clients: kept the client renewals list updated, notified the Commercial Lines Manager of all accounts that needed to be worked on, drafted and mailed.
• Managed late payment notices for all Farmers Commercial Clients: contacted clients for payments and followed up until payments were received
• Processed all incoming Farmers Commercial Mail
• Assisted Commercial Lines Manager with a variety of administrative and client servicing tasks, such as processing policy changes, generating certificates of insurance, and assisting clients with billing inquiries

• Prepared student assignments, graded student assignments and achievement tests, and assisted with day-to-day operations for two busy center locations with 300+ students total
• Helped manage front desk duties which included handling the student check-in process, assigning students classwork and homework, scheduling prospective student assessments, and responding to student and parent inquiries
• Guided preschool and early elementary students through math and reading assignments in a 2:1 student-instructor ratio, creating a positive learning environment for students to learn new concepts
• Conducted brief math and reading oral assessments and gave Center Director feedback regarding students' work and any problems or low scores
• Assisted with training of new employees

San Francisco Bay Area

• Used online rating systems to generate home and auto insurance quotes for prospective and existing clients
• Processed insurance policy changes, handled client policy and billing inquiries, generated evidence of insurance to present to mortgage companies, drafted policy proposals, contacted clients regarding overdue payments.
• Provided general administrative and policy servicing support to brokers and CEO

Berkeley, CA

• Assisted the Accounting Team by processing Accounts Payable and Accounts Receivable transactions using SAP software
• Created invoices, processed outgoing payments, performed biweekly check runs, applied credit card payments, and completed daily bank reconciliations

• Assisted a professor with economics research through field work, library and Internet research, and meticulous data entry and formatting. Research topics have included environmental health, pollution, and school rankings
• Created 120+ Excel spreadsheets and downloaded 1000+ data files for 12+ research projects; the professor then performed statistical analysis on this data and some of the findings were published in academic journals

San Francisco Bay Area

• Marketed the CALPACT organization and its events through the creation of press releases, TV advertisements, online newspaper postings, flyers, and social media efforts, recruiting approximately 30 Public Health.
• Compiled registration reports for 45+ CALPACT events for annual reporting purposes
• Analyzed data both qualitatively and quantitatively to create evaluation summary reports for 45+ CALPACT events
• Used Constant Contact to design CALPACT’s first newsletter, which was sent to 500+ Public Health professionals
• Assisted the events coordinator by obtaining food donations, staffing events, and performing administrative duties

Berkeley, CA

• Developed lesson plans for an eight-week curriculum to improve literacy among low-income youth
• Served as a tutor for 15+ students five days a week
• Enforced classroom discipline, managed classroom behavior, and supervised games, activities, and field trips