# Test automation engineer• Provide technical support for APAC customers(Cisco, Juniper, Huawei, H3C, Nokia, etc) in the following area: Spirent TestCenter API, Avalanche API, iTest by remote, onsite, phone call and email. • Analyze logs and test configurations customers provided, help users fix the issues.• Do reproduction test in local lab to research issues and find the root cause.Provide basic automation API training for new customer users.• Frequent customer visits to onsite troubleshooting, collect using experience and provide onsite support reports for customers and managers.• Communicate with developer team and product managers to regarding product bugs and enhancements, follows-up to make sure the bugs are fixed and enhancements are accomplished.#Operator of WeChat Public Account (SpirentServices))• responsible for WeChat operation and publicity. Operate and edit WeChat subscription platform,responsible for data collection, content arrangement, planning, writing and publishing original content,improving influence and attention.• Platform data management and maintenance. report related data analysis reports (followers; registers;Reading quantity, etc.) to managers.• Responsible for the management of WeChat team members, effectively assign staff work objectives.

Intern in Spirent Global Services Department • Use the Tcl language to code test scripts• Modify the source code to meet the customers requirement, and deal with the reported script bug• Redact more than 450 pages documentation reference for GS packaged API.• Do research about RestfulAPI with the virtualization engineer, to achieve thecombination of cloud and automated testing in Openstack and velocity.