Yan Pushkantser Email & Phone Number

Center District, Israel

Center District, Israel

Successfully researched, planned, coordinated, and implemented ServiceNow solutions on-premises.Migrated change management from BMC Remedy to ServiceNow.Migrated from an in-house discovery system to ServiceNow.Initiated process automation.Lead large-scale projects from inception to completion.Optimized the Configuration Management Database (CMDB) through collaboration with IT stakeholders, integrating discovery and event management from various sources.Developed robust solutions for our datacenter that reduced maintenance downtime by up to 40%.Established and managing system integrations within ServiceNow.Created and configuring advanced Business Rules, UI Policies, UI Actions, Client Scripts, and ACLs.Researched and applied ServiceNow updates while ensuring compatibility with configurations and customizations.Managed and maintaining a 24/7 production environment.Resolved incidents and problems related to the ServiceNow platform, demonstrated expertise in troubleshooting complex data and system issues.Integrated ServiceNow with LDAP, ADFS, CA Spectrum, SCOM, SCCM, Oracle, MSSQL Genesys, and VRA.Developed service portals for various departments, including complex development and integrations with other systems.

Worked closely with IT engineers to initiate much-needed changes to the IT system for this struggling provider of availability services.Collaborated with developers, customers to assess ROI, prioritize needs and produce high quality software changes.Handled multiple small and large projects simultaneously in capacity of software engineer and programmer Analyst and Business System Analyst and Test Manager.Responsible to design, install and maintain network system software products and network configurationManaged group workflow, identified and prioritized daily tasks, performed corrective actions and proactively communicated on-going status to management.Developed client-side application for 1000+ servers.

Designed, developed, and implemented discovery IP/SAN network topology systems.Designed, developed, and implemented NAC system.Developed a business layer discovery system focused on financial systems, adhering to ITIL standards.Created monitoring systems for network performance and trend analysis that reduced unplanned downtime to up to 50%.Developed sophisticated, innovative, and efficient back-end solutions for a large-scale, on-demand IT system.Established development standards, led by example, and developed high-quality code.Designed components utilizing various standard frameworks to promote reusability.Evaluated requirements and initial mock-ups, providing technology recommendations that supported optimal construction, maintenance, and performance.

Designed, developed, documented, refined and maintained IT applications in heterogeneous environment.Built and maintained security applications for Active Directory. Conducted a thorough needs analysis by surveying internal and external Design and deploy network infrastructure.

Bachelor Of Science (Bsc), Computer Science

Education record

Ac, Junior Software Engineer