Yan Symonenko Email & Phone Number

Dubai Mall, Uae

 Sales Achievement» Achieve the sales target by using advanced sales techniques and product knowledge» Focus on selling and up selling. Guest Experience» Build and maintain guest experience standards in order to build strong loyalty» Communicate with customers to assess and satisfy their needs, and meet or exceed their expectations. Merchandising» Maintain high standards of Visual Merchandising housekeeping in term of cleanness, display and stock rotation» Implement all merchandising as per the brand’s visual merchandising guidelines.

St Julian'S, Malta

• » Sales Achievement• » Conduct sales analysis, follow up on market trends and monitor the competition’s activity• » Propose ways to improve the business: in store merchandizing, opening hours, product mix…• » Produce quantitative and qualitative sales report Customer Service• » Identify customer potential needs and use initiatives to meet those needs• » Ensure consistency in customer service delivered and handle all complaints• » Ensure building, maintaining and using the customer data base.