Responsible for all business development activities, including but not limited to customer identification, ongoing stakeholder relationship building, competitive tendering, contract negotiation and contract managementKey driving force, responsible for the organisation’s successful expansion, from its traditional client base in the mining/resource/construction sectors, to state and federal government and finance sectors, through competitive tendering. Coordinating and tailoring a suite of project management, contract management, vendor relationship management, leadership continuous professional development training programs, using a variety of development and delivery methods, based on the unique specified requirements from the clients. All programs were subsequently accredited by the Project Management Institute Led and coordinated, a diverse range of stakeholders, to negotiate and establish the organisation’s eLearning capability, ranging from a dedicated web based learning portal, specific online assessment tools, webinars, videos, knowledge bases and digital document management

As a senior consultant, advised and assisted a number of the organisation’s clients, to establish, implement and improve their end to end, competitive tendering processes, to ensure all tender submissions were effectively structured and completed, to a consistent high quality standard, to ensure a high successful hit rate was achieved and maintained, to meet and exceed the organizations strategic growth objectives

• Established and managed the company’s entire, end to end, competitive tendering process, to ensure all tender submissions are structured and completed, to a consistent high quality standard, to ensure a high successful hit rate is achieved and maintained, to meet and exceed the organizations strategic growth objectives. Significant contract wins included: Rail Corp, RTA, Dept of the Prime Minister & Cabinet, Dept of Foreign Affairs &Trade, Dept of Human Services, Federal Attorney General’s Department, Australian Customs and Border Protection, Australian Bureau of Statistics, Dept of Agriculture, Fishery & Forestry, Canberra Airport, Australia Post, University of New South Wale, University of Sydney, Australian National University, Canberra University, University of Wollongong, IBM, Pfizer, and more•Led and co-ordinated successful tender teams, from determining suitable strategy, building best fit solution, identifying value adds, evaluating ROI, creating suitable pricing models, structuring tender response through to post-tender presentation, negotiation and new contract implementation•Proactively identified cost saving opportunities, within the tendering process, without compromising the quality of tender submission•Ongoing development and improvement of the tools and processes used, to develop winning bids and capture business opportunities • Managed subsequent business risks, by working closely and constructively with legal, insurance brokers and the internal risk/compliance team • Liaised with branch network sales and profit centre managers to maximise national business opportunities • Comprehensive trend analysis and reporting• Networked with industry bodies and attended seminars • As a key member of the company’s sustainability committee, responsible for drafting the company’s environmental management policy and plan, aligning this with company business growth strategy and customer expectations.

•Led and developed a team of commercial contract administrators engaged on the management of Council’s major outsourced or capital works contract agreements, in a PMO environment, to ensure that all the Service Level Agreements are met, all associated Key Performance Indicators are achieved, and any contractual matters are addressed promptly. •Responsible for all the post tender contract negotiation and contract administration, with particular focus on contract variations•Modularised and developed a competitive tender document framework for Council’s major projects. The tender documents included comprehensive scope statements, contract agreements, specifications, tender response forms and schedules, post tender clarification questionnaires etc•Standardised and streamlined Council’s tender review process by developing tender probity plans, tender review procedures, and then working closely with all key stakeholders, to ensure the tender review process and procedure are fully complied with, within the local government acts, regulations, code of conduct and also in line with ICAC requirements while Council’s requirements are achieved satisfactorily.•Managed tender review processes, starting from establishing a tender review panel, clarifying roles and responsibilities of the tender review panel, reviewing tender submissions, to select the best proposals, based on the predefined weighted selection criteria, preparing recommendation reports for Council to review, and subsequently letting the contracts.•Provision of expert guidance in all commercial matters related to quotation processes and expressions of interest, for all departments throughout the Council.

• Tracking project progress, earned value and risk management, against project plans to ensure the progress stays within the scheduled time and budget, or to update the plans, if necessary• Proactively participating in project compliance reviews and health review checks and also preparing for external audit• Preparation of Briefs, Reports, Specifications, Minutes and Agenda Items• Reporting project progress and status, on weekly basis to project sponsors, functional management and other major stakeholders•Building and maintaining relationships, with a variety of stakeholders and regularly liaising with stakeholders, at all levels•Facilitating successful project deployment by providing support and direction to clients (including templates, standards, policies, procedures, reports etc)• Monitoring daily production issues, reported by the customers, taking ownership of those issues and tracking the issue status with a major focus on customer satisfaction and to ensure that matters are promptly resolved and the agreed SLAs are met•Prioritising all identified problems, to ensure the ones with higher business impact and business risk, are actioned first, in a timely manner•Participating in the development of a range of service supplier contracts and then managing those ongoing supplier contracts, to ensure that all SLAs are met and that associated KPIs are achieved.• Ensuring that the relevant contract commercial remedies are applied if necessary

•Supported project managers to coordinate two major projects, being CRM Siebel and IBM Global Business Partner System•Scheduling project activities and tasks•Tracking project progress and risk against project plans to ensure the progress stays within the plans or to update the plans if necessary•Maintaining and updating contracts and service level agreements with vendors and service providers•Project budget preparation and cost tracking•Managing risks, issues, events and change requests associated with projects and escalated to the right parties if necessary•Assessing progress of works on deliverables periodically•Participating project compliance reviews and health review and also preparing for audit•Preparation of Minutes and Agenda Items•Reporting project progress on weekly basis to project sponsors, functional management and other major stakeholders•Building a strong network of relationships with team members, service providers and clients

• Provided 2nd level network support and customer service for IBM internal customers including 3500+ in-house / remote users• System and software roll-out• Consulted and installed LANs, servers and workstations• Documented standard LAN/WAN operation procedures

• Working closely with the Field Manager and technicians to develop an essential oil quality control procedure to ensure oil gained from each batch of the steam distillation meets the relevant Australian Standards• Tea tree oil plantation growth control and quality analysis• Tea tree oil component analysis and quality control• Literature search of the latest natural products information especially essential oil products information from published patents, research papers, thesis and other resources, and then generate literature search report for Research Director and Marketing Director

• Literature search of the latest natural products information especially essential oil products information from published patents, research papers, thesis and other resources• Project managing the selection and breeding high quality tea trees to produce tea tree oil with high antibacterial activity

• Working closely with the head of R&D department to identify project goals, objectives and deliverables, determining project constraints in terms of budget, time and quality• Conducting of feasibility study and scoping out the same into sets of deliverables• Scheduling project progress and managing same during project execution• Identifying, analysing for likelihood and impact, all project risks and developing contingency plans for the same• Monitoring project activities and progress and generating regular reports to stakeholders• Simulating, analysing and optimising various petrochemical processes• Preparation of project reports, presentations and conference talks• Coaching and mentoring new staff