Program Management•Participate in project scoping, planning, scheduling and project monitoring review meetings•Coordination with onsite and offshore project teams to resolve any Issues, queries and conflicts•Part of escalation process in case of customer complaints & conflicts.•Manage the delivery of all stages of work to ensure project scope and budget milestones are met.•Responsible for communication, including status reporting and risk management•Participate in Engagement level Reviews with Client management team.•To ensure CIP on the current existing processes or lifecycle for the accountTechnical•Manage, Monitor & Involve with Feasibility Analysis, Estimation, Requirement Analysis, Business process & Impact Analysis, Requirement elicitation, Design Review, Scheduling & Task tracking.•Review Project/Release Planning, Problem Analysis, Configuration Control & Configuration Management, Application Implementation, Release Management•Customer Interfacing and People Management, Knowledge Management ActivityProcess Definition & Tailoring•Detail planning with clarity in priorities and schedule for optimization•Contribute to Process / Flow enhancement, Understand project process requirements & objectives.•Study of Client organizational processes, define project specific processes that helps customer to develop proactive risk management strategies.Software quality & process compliance•100% compliance to the selected process flow for the particular activity, Process and configuration.•Ensure Process compliance check, quality of Test Plan, IA document, Proper Configuration Management and proper Defect Tracking.Project Reviews•Participation in Internal Audits and Assessments to ensure customer norms are met.•Review of project plan and identify issues I risks that would affect the project execution.•Provide timely alerts and regular updates to all stakeholders. Identify deviations from theproject plan & goalsTrainingTeam Development