Yan-Yu C.

Yan-Yu C. Email and Phone Number

Customer Service Representative @ Nouryon
amsterdam, north holland, netherlands
Yan-Yu C.'s Location
Gothenburg, Västra Götaland County, Sweden, Sweden
About Yan-Yu C.

Jag har mer än fem års erfarenhet inom hela processen från order, leverans till kvitto, internationell transport, kommunikation mellan avdelningarna, och problemlösning. Skicklig på SAP, CRM, TMS (samarbeta med logistik och transportörer) och Micro Office. Fungera som SAP nyckelanvändare och export expert på jobbet. Jag sticker ut med snabb inlärning, logisk instruktion, effektiv drift och djupgående omtanke. Språk: kinesiska (infödda) , engelska (flytande), svenska (B2-C1).

Yan-Yu C.'s Current Company Details
Nouryon

Nouryon

View
Customer Service Representative
amsterdam, north holland, netherlands
Website:
nouryon.com
Employees:
4101
Yan-Yu C. Work Experience Details
  • Nouryon
    Customer Service Representative
    Nouryon Mar 2022 - Present
    Göteborg, Vastra Gotaland County, Sweden
  • Telexpress
    Customer Service Executive (Abbott And Mead Johnson Nutrition)
    Telexpress Oct 2017 - Mar 2020
    -Uppnådde 95% genomsnittlig servicekvalitetspoäng och 92% genomsnittlig kundnöjdhetsbedömning.-Vann Service Excellence Award genom att bygga starka kundrelationer och driva varumärkeslojalitet.-Berömdes för min prestation vid klagomål lösning och krishantering av nationella livsmedelssäkerhetsfrågor.1. Achieved 95% average service quality score.2. Achieved 92% average customer satisfaction rating.3. Resolved 250+ customer inquiries per week by phone and email.4. Won Service Excellence Award by building strong customer relationships and driving brand loyalty.5. Highly praised by performing well on complaint resolution and crisis management of national food safety issues.6. Selected from the team to participate in Trainer & Quality Assurance.
  • Atp-Bio Co., Ltd.
    Research And Development Specialist
    Atp-Bio Co., Ltd. Aug 2016 - Sep 2017
    Taiwan
    -Bidrog med 30% av OEM- och ODM-projekten och 33% av näringstillskotten inom ett år.1. Contributed 30% of OEM and ODM projects.2. Contributed 33% of nutritional supplement products within a year.
  • Wei An Chain Pharmacy
    Dietitian
    Wei An Chain Pharmacy Oct 2015 - Apr 2016
    Taiwan
    -Producerar en 25% ökning av personlig försäljningsprestanda och förbättrad teamförsäljningsprestanda med 16%.1. Producing a 25% increase in personal sales performance.2. Improved team sales performance by 16%.
  • Young Tutor
    Mathematics Tutor
    Young Tutor Oct 2013 - Sep 2014
    Taiwan
  • National Taiwan Normal University
    Teaching Assistant
    National Taiwan Normal University Sep 2013 - Jun 2014
    Taiwan

Yan-Yu C. Education Details

Frequently Asked Questions about Yan-Yu C.

What company does Yan-Yu C. work for?

Yan-Yu C. works for Nouryon

What is Yan-Yu C.'s role at the current company?

Yan-Yu C.'s current role is Customer Service Representative.

What schools did Yan-Yu C. attend?

Yan-Yu C. attended National Taiwan Normal University, China Medical University.

Who are Yan-Yu C.'s colleagues?

Yan-Yu C.'s colleagues are Ricardo Augusto, Britt-Marie Jonasson, Josephine Kessely, Else-Marie Berntson, José Cicero Mendes, Arisara Banyor, Brad Brice.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.