Main Duties and Responsibilities• Assisting and supporting to the Senior Management and to the BODs to achieve the Bank’s overall mission, core-values, and strategic goals.• Contributing to business innovations, strategic business development, and the profitability of the Bank as determined by the Bank’s strategic goals. • Evaluating the success of the Bank in achieving its goals.• Assisting in managing the Technology, Data & Information Dept’s finances, identifying ways to increase revenue and decrease costs, and preparing budgets for CAPEX & OPEX.• Assisting in maximizing the Bank’s operating performance and achieving its financial goals.• Leading, guiding, directing, and evaluating the work of co-workers, and ensuring a healthy working environment.• Managing the daily operations and revenue generation of the Bank and ensuring its continual growth.• Signing documents and making commitments for which the Bank is legally liable.Detail Duties and Responsibilities • Managing on system reliability, security, highest availability and maintain all the banking services which are running on DC and DR sites under MAB by 24/7/365.• Planning and arranging the system related resources to be ready for new projects and ad-hoc requirements and negotiating for renewal process.• Observing new technology includes Tech-refresh, automation, transformation to put in place to get benefits for the organization.• Administering to comply with all best practices and standard design for all systems in Production and preparing all policies and creating SOP documents.• Arranging and planning to support for the urgently issues and problems related with System, Core Banking and Mobile Banking database & middleware.• Conducting to well training for good customer service mindset to the team.• Requesting approval on CR form regarding with System changes.• Ensuring system improvements and changes are implemented correctly and completely and monitor all effects of the modifications.

• Managing and leading daily operation, handling incidents Severity 1, 2 and 3 with SLA and OLA supporting to Ooredoo Myanmar Project• Risk Assessments as a Service and remediation check with Global Premier Proactive Microsoft Support Services Team• Managing Microsoft Windows Server 2012 and R2 Active Directory, DNS, DHCP Load Balancing• Managing Microsoft Exchange Server 2013, Windows Server 2012 File Server and Print Servers• Managing Microsoft SCCM 2012 R2, SharePoint 2013 and 3 Tier SHA-2 Certificate Authority Servers• Managing and Implementing 802.1x project with third party vendor• Zero down time Microsoft Security patching updates for all EUS handling servers• Adding HPSM “User Role” and “Assignment Group” info; creating VPN Group Name and assigning users into it; creating Shared mailbox and Group Mailbox on Exchange Server 2013• Migration Planning Windows 7 to Windows 10 for the whole Ooredoo Myanmar Computers• Daily System Healthy Check for all EUS handling servers,• Weekly Tickets (Quote, Task, Problem, INC, Change) Report to FO Manager

• Managing and leading the IT Infra System Team for setting up Co-Operative Bank (PLC) Data Centre infrastructure of Banking and developed strategic plan for Data Centre operation and capacity expansion. • Created a supportive team environment that was defined by collaboration and knowledge sharing; high retention rate within the team, 100% retention within the IT organization.• To ensure all Systems Team Members are able to achieve their improvement full of knowledge. • To set the Key Performance Indicator's (KPI's) for every Systems Team Members.• Installation Windows Server 2008 Enterprise 64bit Edition (R2) and configuration Domain Name System on Dell PowerEdge R-710 for Termenos T24 Core Banking Systems (DC Sites and DR Sites).• Oversees network administration, Managed implementation, configuration and administration of all Computer systems and applications. • Installation and implementation Dell PowerEdge R-710, R-720, R-620, R-210, and Dell 5600R HV, Dell 5600R EBM 230V UPS into 42U Rack, configuration Dell Power Connect 8024F (Layer3 Switch), Partitioning Dell SAN Disk with Raid 5 (EqualLogic PS 4110XV) and attaching SAN Drives to each Servers, Configure and schedule on Dell Tape Backup (TL 2000).• Oracle Linux Web server installation with Raid 5 using SHA-1 RSA-2048 bit SSL certificates for Master Card issuing website Project. SFTP Server installation, users permission for (Master, Visa, CUP) Cards. • Planning, implementing, infrastructure design and setting up for a new Active Directory Domain Controller and a new Exchange Mail Servers including security encryption method for Banking with redundancy using Microsoft Active Directory, Domain Controller, File Server, Microsoft Exchange Server 2010 in VMware 5.0 Virtualization ESXi servers which running on Hitachi Compute Rack CR210H, put above VM Servers on Fiber Channel Hitachi Unified SAN Storage 110. Using Hitachi Data Protection Suite (HDPS) Backup Software for the whole VMs.

• Manages corporate DBAB data center operated on SQL Enterprise Server and on Dell PowerEdge 2900 Server with MS Windows 2003 Enterprise Server operating system platform.• Program manage purchase and integration/configuration of a new Backup Data Center system and enterprise System Restore, providing a new enterprise level disaster recovery plan/system and information lifecycle management including SOP, ERP, vendor negotiation and pricing. Directly responsible for defining roles and responsibilities.• Manage implementation, configuration and administration of all systems and applications, including Project Server, Office applications, budgeting and contact applications, all server platforms. Provide detailed Active Directory migration strategy for the Garment Information System command.• Prepared departmental budget for IT service management. Included variables and complexities such as operational changes, organizational changes, facilities changes, and proposed projects to build realistic budgets with attention to financial constraints.• Direct and manage interoperability of information processing environments and data communications infrastructure for purpose of meeting current and strategic long-range information processing needs of clients. Direct a team of 5 technical staff responsible for daily systems administration.

• Analyzed corporate LAN and WAN to determine what were the major problems and improvements needed to be made to the network infrastructure, and network Security using Protocol Analyzers, security auditing software packages from Network Associates. • Documented the network equipment lay out at the co-location in Mandalay, along with the local IBTC Mandalay Branch Office using Cisco Network Magic package including Cisco View, and Resource Manager Essentials, Visio and MS-Word.• Reengineered the LAN to provide more reliable service and to reduce the latency, analyzed the NT domain in the IBTC office to determine all the problems. Engineered a plan for the deploying Windows 2008 Advance Server in an existing Windows 2003 domain structure, Implemented these changes along with providing the day-to-day administration of the 2003 domain, and network services. • Provide disaster recovery when 3Com CoreBuilder 3500 failed that was being used, as the sole backbone switch, causing no LAN/WAN access to local servers, workstations, and offsite servers.

• Consult with users/customers concerning the design and maintenance of their networks in regards to network equipment and application deployment.• Evaluate new technologies in regards to reliability, network/software interoperability and maintainability prior to deployment.• Consult with management and staff regarding system configuration, requirements and costs.• Coordinate the deployment and installation of equipment, hardware and software.• Maintain, Install, configure, upgrade and support MS Windows 2000 & 2003 servers, security and Active Directory Services. Set-up and configure desktops and peripherals into environments, including group policies and user accounts.• Troubleshoot and resolve server and network connectivity issues. Configure routers and switches into the environment.• Facilitate the analysis and resolution of hardware, software and network issues.

• Installing, Implementing and administering Microsoft Windows Server 2003 Platform, • Controlling and maintenance Active Directory, TCP/IP including Active Directory integrated DNS and DHCP. Security associated with Active Directory and Windows File System & Exchange Server• Accounts, Organizational Units, Group Policy Objects, Sharing & Security Permission, Performance Monitoring, Load Balancing, Clustering, Terminal Services, Software Update Service, Remote Administration and Network Printer• Implementing Server and Client Antivirus (Symantec Corporate, AVG, Kaspersky,Bit defender & Removal Tools For Trojan, Worm and Adaware)• Monitoring and controlling the network traffic• Installation & Re-Installation Wireless LAN Environment (Laptop & PC)• Client Operating System (Windows 95, 98SE, ME, 2000 Professional, XP, Vista)• Hardware Maintenance / Troubleshooting to clients & Servers• Firewall Monitoring (ISA Server, TRENDnet Firewall)

• Multiple installs of Microsoft XP and MS Sever 2000/2003 and using Ghost imaging software. Configure MS DHCP server, Administer MS Active Directory.• Manage Active Directory Group Policies for desktop security. Create and manage user accounts. Maintain desktop peripherals. Troubleshoot network connectivity issues• Support for user software, like Word, Excel, Access, VPN client, etc...• Disk imaging software. (Symantec Ghost and Power Quest)• Manage and Configure Windows NT, 2000 and 2003 Server in Disks, RAID• Planning, Designing, Implementing & Maintaining office LAN & WAN Network and Microsoft Windows Server 2003 based network, System Performance Monitoring and Tuning