Responsibilities:- manage short-term and long-term project planning- hire and onboarding new employees- allocate and control jobs assignments among the team (up to 9 people)- run daily standup and other team meetings - manage project documentation- streamline intergovernmental cooperationAchievements:- managed the create of hotel booking platform (analogue of booking.com) with outsource company (development of technical specification, budget management, etc.) - team 7 people- managed the lunch a new field of business – MICE (market research, planning, create website with outsource develop team, marketing) - team 6 people

Responsibilities:- manage company’s CRM system- prepare and participate in international travel exhibitions (ATM in Dubai, ITB Asia in Singapore, ITB in Berlin, WTM in London, IBTM in Barcelona, NYTS in New York, Tourism Expo in Tokyo etc.)- organize company's digital promotion- look for and make contracts with new partners Achievements:- managed the update old site version with outsource company (development of technical specification, prioritizing the project requirements and tasks, etc.) - team 3 people

Responsibilities:- collaborate with foreign partners from more than 30 countries- participate in international tenders- organize tours and provide travel services in Belarus - render on-site personalised assistance to tourists from all over the world (Asia, Middle East, USA, Europe)Achievements:- I've confirmed and completed the biggest amount of orders among all managers and increased by 20% customer return rates by providing high quality customer service

Responsibilities:- ideation, research, planning, sourcing, launch, development (marketing, accounting and finance, logistics, etc.), closing down - team 7 people

Responsibilities:- organize and supervise the work of sale staff- consult clients on the whole range of products- deal with difficult customers- organize the accounting and paperwork.Achievements:- strengthened the loyalty of regular customers (conducting free master classes on the presented brands in the store)