School Computer Technology Specialist, Lvl 3
Current• Administers and manages large-scale deployments of all systems within a 1000+person school building, including but not limited to: technical support, reimaging,installation and configuration of windows and apple devices, SMART boards,printers, and network infrastructure management as well as other hardware/networkparaphernalia.• Uses troubleshooting methodology to provide technical support and resolve issueswith all devices in the school building, including, but not limited to all administrator,teacher and support staff desktops, laptops, projectors and tablets.• Utilizes various Mobile Device Management (MDM) systems to keep up with thesetup, maintenance and application / software deployment of such a large quantityof devices. Systems used include Intune, JAMF, Meraki, Apple School Manager, AppleConfigurator, etc• Supervises subordinate staff members assigned to support technology structures aswell as contractors, vendors, outside technicians, and repair people while they areassigned to work at our site for both short-term and long-term projects and/orassignments.• Maintains and updates equipment inventory to prevent loss and equipment misuse.• Consults with principal during budget meetings for technology needs and purchasingoptions; Uses this insight to communicate with vendors for technology purchases aswell as technology grants.• Facilitate 1:1, group workshops and professional developments to educate staffmembers on new software and hardware.• Led a school wide transition to remote learning in the 2020-2021 school year in 72hours and to this day deploys and maintains devices to support continued at homelearning in addition to any remote circumstance that might arise.
