Yanan Li Email & Phone Number

Brisbane City, Qld, Au

Brisbane, Queensland, Australia

HR Recruitment:- Interview, Testing and Training new staffs for all roles in QLD site, including Warehouse Labours/Forklift drivers, Delivery drivers/Assemblers and on-site sales/operation.- Arrange their work content and work time to make sure the warehouse and the show room runs smooth.Leadership:- Take responsibilities and initiatives to supervise the QLD site run well.- Organize weekly catch up with all staffs and make sure they give me their feedback… Show more HR Recruitment:- Interview, Testing and Training new staffs for all roles in QLD site, including Warehouse Labours/Forklift drivers, Delivery drivers/Assemblers and on-site sales/operation.- Arrange their work content and work time to make sure the warehouse and the show room runs smooth.Leadership:- Take responsibilities and initiatives to supervise the QLD site run well.- Organize weekly catch up with all staffs and make sure they give me their feedback, make sure the people in this business is on the same page, and have no doubts.- Taking care of staffs' wellness help them in their lives and make sure they don't have difficulties come to work.- I was working online with the team and been there for them when I was sick at home. - Resource of the encouragement and motivation of the team.Sales:- After promoted to site manager, I still maintain the 2nd top sales in HEQS Australia team. - Because of the passion for the sales role, and good at dealing with people, I have 0 complain on all of the past orders, and maintain good relationships with my customers. Some of my customers are referred by friends, some of them are return customers.- Easy to build trust for me, customers trust me as a sales person. In many cases, they share me the sizes of their rooms, and tell me the budget, I make package plans in a short time. Marketing on Redbook/Yeeyi/Wechat:- Started the Redbook account for Priceworth Furniture for VIC/NSW/QLD, posting high quality ads*5-10 each day in 3 states accounts from October 2023- Did competitor research and post based on local market's needs. - Since the QLD site reopened on February 2024, 50%-60% of the customers are come from Redbook/Wechat. Show less

Brisbane, Queensland, Australia

Operation:- Work with Operation team to plan and schedule deliveries- Explain delivery jobs to drivers- Prepare documents for delivery/pickup/courier orders- Answering any telephone calls- Inbound and outbound recording- Email, printing and distributing reports- Assets manager- Small item preparation&Receiving- Data Entry & File Creation- General Administration duties- Inventory control (Stocktaking, Repair parts auditing and reporting)-… Show more Operation:- Work with Operation team to plan and schedule deliveries- Explain delivery jobs to drivers- Prepare documents for delivery/pickup/courier orders- Answering any telephone calls- Inbound and outbound recording- Email, printing and distributing reports- Assets manager- Small item preparation&Receiving- Data Entry & File Creation- General Administration duties- Inventory control (Stocktaking, Repair parts auditing and reporting)- Managing Labourers in warehouse, allocate tasks and give time to ensure efficiency.Marketing:- Take care online marketing platforms including FB, Ins, Gumtree etc. for posting and reply inquiries, customer service, taking orders- Explore Chinese market in QLD, and develop it on Redbook, Wechat and Yeeyi, etc.- Working with and training other sales for posting online, and receiving customers Sales:- On site Sales, take English and Chinese customers and provide customer service and furniture advice with 100% satisfaction rate.- Help customers find their needed furniture and best purchase option. Show less

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Greater Brisbane Area

- Customer Service: Making sure customers get a satisfying shopping experience, sorting with customer complaints, requests or questions. Helping maintain the shop's reputation with 100% customer satisfaction.- Balance the supply and demand: Connecting with local fresh products suppliers, and ordering products depending on the need.- Quality Check and Report: Storage Vegetable quality check, organizing and display, make sure the customers all having the fresh vegetables.-… Show more - Customer Service: Making sure customers get a satisfying shopping experience, sorting with customer complaints, requests or questions. Helping maintain the shop's reputation with 100% customer satisfaction.- Balance the supply and demand: Connecting with local fresh products suppliers, and ordering products depending on the need.- Quality Check and Report: Storage Vegetable quality check, organizing and display, make sure the customers all having the fresh vegetables.- Management: Managing cashier's break and work content, making sure the shop runs well under supervision. - Traning and teaching: Training new staff and giving feedback to improve according to their strength and weakness.- Time management: Opening and closing shop with punctuality and reliability, organizing staff work on their jobs with confidence. Show less

Brisbane, Queensland, Australia

- Finding problem spaces for clients and Organizing clients' needs, implying them in the design.- Analyzing competitors' websites - Creating website architecture for ongoing projects- Designing Website pages on Figma based on the style guides- Building and publishing website pages on Editor X and Wix. (I have built websites for various local businesses including Real estate, copywriting, video streaming, property developments etc.)- Making sure… Show more - Finding problem spaces for clients and Organizing clients' needs, implying them in the design.- Analyzing competitors' websites - Creating website architecture for ongoing projects- Designing Website pages on Figma based on the style guides- Building and publishing website pages on Editor X and Wix. (I have built websites for various local businesses including Real estate, copywriting, video streaming, property developments etc.)- Making sure the website work responsively, maintaining the website according to client's feedback, and communicating on time. Show less

布里斯班地区

- Teaching to 4~12 years old kids about sketching and acrylic painting techniques- Practice different abilities based on the students' talents and personalities.- Inspiring and encouraging students to develop creativity and concentration, and their ability of solving problems in a limited time- Reflecting every student's progress in order to improve their learning efficiency and interest.

Sydney, New South Wales, Australia

- Work as a barista in Sydney(2020.7-2020.12) and Brisbane(2020.12-2021.12) during COVID and their lockdowns- Keep safe and hygienic, with efficient good customer service.

中国 上海市 嘉定区

- Teach Fine arts(Pencil sketch, coloured drawing) to a junior school student.- Helped a year3 student improve Math, English and Chinese from 60+ to 80+ in a semester.

中国 上海市 静安区

- Barista - Customers service(6 months no complain)- Manage to work 4 days/week with full-time university study with a 3.0/4.0 overall GPA

Master'S Degree, Interaction Design And Electronic Arts

Activities and Societies: Design Programming by Processing 4 or P5.js, work with TouchOSC, RunWay and computer. Lighting technologies.

Bachelor'S Degree, Industrial And Product Design

Activities and Societies: Mainly about the domestic design competitions. Some hospitality-related part-time jobs and private tutor jobs..