Yancy Ney

Yancy Ney Email and Phone Number

Customer Service Representative @ Alorica
irvine, california, united states
Yancy Ney's Location
Dunbar, West Virginia, United States, United States
Yancy Ney's Contact Details
About Yancy Ney

Former MP in the US Army always looking to better myself and learn new skills.

Yancy Ney's Current Company Details
Alorica

Alorica

View
Customer Service Representative
irvine, california, united states
Website:
alorica.com
Employees:
25076
Yancy Ney Work Experience Details
  • Alorica
    Customer Service Representative
    Alorica Jan 2020 - Present
    Charleston, West Virginia, United States
  • At&T
    Customer Service Representative
    At&T Sep 2019 - Dec 2019
    Huntington,Wv
    Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns Maintains and updates customer information as necessary Calmly attempts to resolve and de-escalate any issues Escalates calls to supervisor when necessary and appropriate Responds to requests for assistance and/or possible processing of credit card authorizations Tracks call-related information for auditing and reporting purposes Provides… Show more Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns Maintains and updates customer information as necessary Calmly attempts to resolve and de-escalate any issues Escalates calls to supervisor when necessary and appropriate Responds to requests for assistance and/or possible processing of credit card authorizations Tracks call-related information for auditing and reporting purposes Provides feedback reports on call issues related to downtime and/or training issues Show less
  • Kitchen Collection
    Cashier/Customer Service
    Kitchen Collection May 2019 - Sep 2019
    Barboursville, West Virginia, United States
    Handling of money. Greeting customers. Inventory control.
  • Dollar General
    Assistant Store Manager
    Dollar General Nov 2018 - May 2019
    Milton, West Virginia, United States
    Helping with scheduling and payroll.Handling of money whether it be doing the daily deposits or the change fund.Interact with customers on returning products and answering any questions that they may have about any product that we carry.
  • Dollar General
    Cashier Customer Service
    Dollar General Mar 2018 - Nov 2018
    Culloden, West Virginia, United States
    Receive payment by cash, check, credit cards, vouchers, or automatic debits.Issue receipts, refunds, credits, or change due to customers.Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.Greet customers entering establishments.Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.Maintain clean and orderly… Show more Receive payment by cash, check, credit cards, vouchers, or automatic debits.Issue receipts, refunds, credits, or change due to customers.Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.Greet customers entering establishments.Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.Maintain clean and orderly checkout areas. Show less
  • Kelly
    Temporary Associate
    Kelly Jun 2017 - Aug 2017
    Charleston, West Virginia, United States
    Various activities ranging from cleaning office buildings to moving furniture.Being professional at all times
  • 7 11
    Cashier
    7 11 Jan 2017 - Jun 2017
    Montgomery, West Virginia, United States
    Receive payment by cash, check, credit cards, vouchers, or automatic debits.Issue receipts, refunds, credits, or change due to customers.Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.Greet customers entering establishments.Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners. Maintain clean and orderly… Show more Receive payment by cash, check, credit cards, vouchers, or automatic debits.Issue receipts, refunds, credits, or change due to customers.Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.Greet customers entering establishments.Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners. Maintain clean and orderly checkout areas. Show less
  • Gestamp
    Manufacturing
    Gestamp Jan 2016 - Apr 2016
    Charleston, West Virginia Area
    Stack and inspect parts for defects.
  • Ibex | Global
    Telemarketer
    Ibex | Global Jan 2014 - May 2015
    Charleston, Wv
    Inbound call center answering calls about phone, TV and internet related issues. Sometimes I would have to dispatch a tech out if the issue couldn't be resolved over the phone.
  • Walmart
    Sales Associate
    Walmart Jun 2013 - Feb 2014
    Quincy, Wv
    Stocking merchandise and helping customers find items that they need as well as answer any questions that have about products.
  • Suddenlink Communications
    Sales Representative
    Suddenlink Communications Dec 2012 - May 2013
    Door to door sales rep, my primary goal was to inform customers the benefits of switching from satellite television to cable. As well as inform the customer of the savings that they could earn.
  • City Of Belle
    Patrolman
    City Of Belle Sep 2011 - Nov 2011
    Belle, West Virginia, United States
    Prevents crime by explaining and enforcing applicable federal, state, and local laws and ordinances; teaching preventive, protective, and defensive tactics; mediating disputes; patrolling assigned area; responding to notices of disturbances; conducting searches; observing suspicious activities; detaining suspects.Documents observations and actions by radioing information; completing reports.Maintains safe traffic conditions by monitoring and directing traffic; enforcing laws and… Show more Prevents crime by explaining and enforcing applicable federal, state, and local laws and ordinances; teaching preventive, protective, and defensive tactics; mediating disputes; patrolling assigned area; responding to notices of disturbances; conducting searches; observing suspicious activities; detaining suspects.Documents observations and actions by radioing information; completing reports.Maintains safe traffic conditions by monitoring and directing traffic; enforcing laws and ordinances; investigating accidents; providing escort; reporting unsafe streets and facilities.Maintains operations by following department policies and procedures; recommending changes.Maintains professional and technical knowledge by studying applicable federal, state, and local laws and ordinances Show less
  • Mount Olive Correctional Complex
    Correctional Officer
    Mount Olive Correctional Complex Dec 2008 - Feb 2011
    Mt. Olive, West Virginia
    Enforce rules and keep order within the facility.Supervise activities of inmates.Search inmates for contraband items.Report on inmate conduct
  • City Of Belle, Wv
    Police Officer
    City Of Belle, Wv Sep 2010 - Nov 2010
    Belle, Wv
    Protect citizens by preventing crime; enforcing laws; apprehending suspects; monitoring traffic.
  • West Virginia Department Of Corrections
    Correctional Officer
    West Virginia Department Of Corrections Dec 2008 - Feb 2010
    Supervise inmates in housing units and those segregated for administrative or punitive measures; instruct inmates in housekeeping and sanitation.Make periodic patrols of quarters and work areas and initiate counts of inmates at regular and irregular intervals; maintain control and discipline including use of physical restraint and restraining devices; prevent the introduction of contraband into the institution
  • Us Army
    Military Police Officer
    Us Army Dec 1998 - Dec 2006
    Protect the lives and property on Army installations by enforcing military laws and regulations. They also control traffic, prevent crime and respond to all emergencies.

Yancy Ney Skills

Customer Service Leadership Team Building Customer Satisfaction Public Speaking Social Media Account Management Sales Management Research Team Leadership Training Project Management Telecommunications Call Centers Direct Sales Sales

Yancy Ney Education Details

Frequently Asked Questions about Yancy Ney

What company does Yancy Ney work for?

Yancy Ney works for Alorica

What is Yancy Ney's role at the current company?

Yancy Ney's current role is Customer Service Representative.

What is Yancy Ney's email address?

Yancy Ney's email address is fr****@****ink.net

What is Yancy Ney's direct phone number?

Yancy Ney's direct phone number is +131420*****

What schools did Yancy Ney attend?

Yancy Ney attended Marshall University, Kaplan University-Davenport Campus, East Bank High School.

What skills is Yancy Ney known for?

Yancy Ney has skills like Customer Service, Leadership, Team Building, Customer Satisfaction, Public Speaking, Social Media, Account Management, Sales Management, Research, Team Leadership, Training, Project Management.

Who are Yancy Ney's colleagues?

Yancy Ney's colleagues are Oluwatosin Adeola Kujore, Rachel Marquez, Marcella Romero, Thamara Michelle Pagan De Leon, Russell Mae Roque, Chelsea Mosley, Alberto Duarte.

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