Yanet Rodriguez Email & Phone Number

Corporate Sales Rep. Mkt. HMNS

Completed the layout for a children book, a combination of RBG, 144dpi, JPEG compression to reduce the size of file, photographs and illustration printed on Tabloid 11in x 17in, 4-page single fold, with a margin of 1/8, saddle stitched. Used a combination of Photoshop and Illustrated and brought it together in InDesign for final copy and editing. Project including print 6 weeks.

Assisted the art director on advertising, magazine layout, and business collateral.Participated in meetings to improve in a challenging environment.Edited and updated web site text and designs.

Claim management and operationsWork well in a demanding workplace handling high volume calls (30-40 per day)

Customer Service RepresentativeReceived sales and customer service awards.Consistently achieved sales goal every month.Supervised sales staff while manager was on leave of absence which included such duties as opening and closing the registers, assisted in training of new cashiers, monitoring cash limits, making supervisory decisions, scheduling lunch breaks, and ensuring quality customer service at all times.Assembled floor displays according to corporate standards, update sales promotional materials, and ensure inventory reflected sales in advertising brochures.

· Received sales and customer service awards. · Consistently achieved sales goal every month. · Supervised sales staff while manager was on leave of absence which included such duties as opening and closing the registers, assisted in-training of new cashiers, monitoring cash limits, making supervisory decisions, scheduling lunch breaks, and ensuring quality customer service at all times. · Assembled floor displays according to corporate standards, update sales promotional materials, and ensure inventory reflected sales in advertising brochures.· Provided hands-on training and motivated personnel, as well as fostering employees' sense of accomplishment and boosting employee retention. · Maintained personnel records and handles all aspects of recruiting and hiring. · Conducted New Employee Orientation and staff training.

Associates In Graphic Design, Graphic Design

Activities and Societies: AIGA and AI PHOTOCLUBEnjoy painting and writing poetry

Bachelors; Bba, Business Administration; General Business

Activities and Societies: SAE,CAB, and UHD Alumni Society